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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use with a few ways to improve utilization.
Love it! I would recommend it to my fellow workers if they ever need a resume.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I'd like to be able to go in and edit each individual ai written statement. As well as details on the resume formatt.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far this has been so helpful in creating a great looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This program made creating a resume easier. Thanks!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont market your services as free and then charge them to have a resume completed
Hello Ethan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I have been stressing over having a nice resume and this site took all my stress away and made it so easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely loved it! The site is extremely user friendly. I believe someone 80 years young could use this site with ease.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly. Would highly recommend to anyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume is really nice but don't deceive people saying it's free when it's not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wish you all didn't charge for each resumé. Should be able to do different ones for this fee
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site is pretty cool. Very effective and direct at helping improve your resume from the jump.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saved me so much time re-writing resume. Templates are awesome. Thank you so much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was supposed to be aFREE service.After completing the resume they wouldnot let us print it until we payed.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I felt misled by the advertised "free resume builder." that had to be paid for in the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy to use for creating a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Spent a lot of time inputting my information but haven't received my document yet
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and not generic like other resume builders
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and actual great resume format suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius