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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very quick and easy but overall very helpful to first time teens or job seekers. I recommend it very much as it's a very helpful site.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome, I really appreciate the improvement and the highlights of my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was amazed at how easy it was to create a professional resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The process from start to finish was incredibly easy and there were so many options and templates to choose from!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easily to navigate, supportive, and minimizes stress.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius is a quick and effective way to create a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to Navigate and plenty of options available for the perfect resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I absolutely abhor products that have you pay at the end of the setup with no mention of costs involved in creating the product. Guaranteed to be a one-time only transaction for me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says free resume template, easily create a free resume. Misleading since I have to pay to have it.
Hello Judy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! The website is easy and convenient to use. It has helping me time a time again to get jobs.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, allowed me to explain myself in a more professional manner.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love how it stays by the name of 15 mins or less. Mine only took 10 minutes!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume looks very professional, so far I'm pleased with the result.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful in creating and guiding me in my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertises as free. Allows you to go through the entire process then forces you to pay before you can save your work or print it.
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Fast, reliable and easy access. Thank you resume genius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The language and formatting helped me tremendously
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had no idea where to start, and this was a tremendous help!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to build. Should be a one time purchase price.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius