On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It said free, but you still have to pay to get your resume. That is misleading. Also, the auto renew at the high rate is kind of crazy
Quick and efficient, the generated bullet points were very helpful. Would use again.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A little missleading at the start as it says free but as we all know nothing in life is free so I will give this a try as I am always worried about scams on the wide wide web. I hope this works and if so Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Need better insight on how to pay for the resume using a one-time fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and had AI fill in sections (sounded very professional)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should not advertise as a free service if it's not free
Hello Elias,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I lost my resume and this has been a great way to rebuild it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The whole process is pretty easy and I am happy with the results!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful for working people with limited time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Not sure why the education section reads. " completed course work" instead of Degree in such...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fantastic wonderful way to create your experiences
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is an excellent service. Helped me neatly and professionally list past employment and skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought i was getting the first copy free. I feel tricked. Also there is no way to know the ATS. Apart from that it was easy to use
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thought it was free. But it is worth 3$. Don't lie to people and you'll do fine
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I chose to use this site because my previous resume info was stored but when changing dates of my education info, it wouldn't update. I tried multiple times before just deleting all my education info and adding it again. What was a 5 min update took me about 40 mins.
Price is a bit high for one resume, but apparently it's for a membership.
Once I get a job I won't need to change my resume until my next job so it's a bit unnecessary to have a renewing membership. Also, there are some templates where all your info fits on a page but others where the page cuts. It would be easier to see the page count when clicking on each template. Is it 1 page or 2? I don't want to click on it to look closely.
Hello Sapna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would be cool to have a free option, I didn't know it was paid at the time. I have no job, so I'm broke - this is why I'm here lol
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and efficient way to build my resume and give all my hard work the professional presentation it deserves.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
While the resume looks good, it is annoying how you get charged at the end when I thought it was free. I googled "free resume template".
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius