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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Time consuming to edit but overall assistance is 5/5
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a reasonable cost and worth every cent (if i cancel before subscription renewal) to make sure the first impression i have with a future employer is a positive one. I gave you two stars simply because the costs for these services were not disclosed in advance. It would be nice to know the costs BEFORE we put in hours of work building our resumes.
Hello Jeremy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was simple and I liked the improvements. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Difficulties downloading. Entered credit card multiple times would not continue
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super! I created a resume in minuets that would have taken me hours on my own
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty quick and easy. Still going to have to add stuff in but to have the template for the page layout I great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was perfect to assist with getting my thoughts organized and recommendations of layout was amazing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Only 3 stars due to the claim "Free" resume builder then it charged $2.95 to download after I already had it built.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Nice templates, user friendly, good suggestions, like AI part
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It helped me so much especially with adding points. Some times I cannot find the right words and this helped. I feel really good on the outcome of my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am trying it for the first time, it is easy to use
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the automation/suggestions in building resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Charged me again after I just paid $20 3 days ago!
Hello Gerardo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not right that you dont know it cost money to get your resume and finished it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would like more custom generated ai for overall experience and job details
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I am very pleased and thank you for your a very professional and prompt work.
Excellent.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great great service! Put together a resume in 20 minutes!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy with relevant and intuitive suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius