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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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My stress melted away as I followed the guided and AI-enhanced resume building process. The clear and professional guidance helped me focus on my qualifications while trusting Resume Genius to determine how best to present them.
Charged me and didn't warn me prior, after putting my cv and editing i couldn't go back cause it's time wasted
Hello Augustine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Automatically generates a list of skills in an elegant manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty quick and easy. Just wish it had more specific experience for cardiac device nurses
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very impressive. Wish it had saved my resume as I worked, though. I had to start all over due to a power surge.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It didn't take anything away from what I had, just made it look a lot better.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's amazing how AI is so exciting and helpful. I barely feel like typing these sentences.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Program very easy to use and the suggested and generated bullets are so helpful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the options to choose from for job descriptions and experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and simple question and came up with many great ideas
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and very helpful with how it was easily worded
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not as much editing on my resume as I expected. Specifically when filling out sections why is there not a tool for editing text and bullet points. Also why can't I rearrange sections
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was a very easy, user friendly and appealing way to create a resume. As a person that has not needed s resume in over 10 years, the thought of creating a resume was overwhelming. With the help of resume genius, I created a beautiful resume within an hour.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience! Attractive formats. Easy to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for being there for me when I needed you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free, but you still have to pay to get your resume. That is misleading. Also, the auto renew at the high rate is kind of crazy
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and efficient, the generated bullet points were very helpful. Would use again.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A little missleading at the start as it says free but as we all know nothing in life is free so I will give this a try as I am always worried about scams on the wide wide web. I hope this works and if so Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Need better insight on how to pay for the resume using a one-time fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius