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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was really nice & quick to make your resume. It is really best.
The process was quick and easy. I was very impressed by the personal summary that was autogenerated.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved how it helps me and adds things in to look professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am happy with how this helped me piece together the details of my work experiences.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is advertised as free resume templates and then when you reach the end you can't get your resume without signing up. Will be cancelling immediately
Hello Tamera,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like the options given and how easy it was to formulate a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
These auto generated resumes are very high quality. However, some of the auto generated description didn't make sense.
Overall, this is a great website.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Enjoyed the UI and ease of editing, template choices were solid
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You state the resume is free but there is a charge at the end, and plus you have an automatic charge unless you cancel. If I didnt really need the resume I would not have done this.
Hello Carol,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was quick and easy to use. I was able to quickly upload my existing resume and add my updated job information with ease.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience has been pretty good, fairly simple and fair
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy but also took my resume to the next level. As someone who has a hard time putting their thoughts into words this really helped me be able t present myself fulling on my resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So easy, loved the way this thing works as a software developer
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the much needed help as I am a high school student trying to get my first job!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The template is great, but the website doesn't let you edit the content, which is autogenerated by AI, and is full of errors.
Hello Christina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I was not aware there would be any fee. But the site was super easy to navigate and build my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful to in getting my resume done correctly. I would recommend this to anyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! So far I really enjoy the ease of this over others. Also it is just super clean and user-friendly. Love it. Will not be using TEAL anymore!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought this was a FREE template and after I took the time to get all of my information typed in you $#*!ing charge me to get the damn thing. Should've stuck with Word
Hello Kelly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Lovely interface. Lots of options. Gonna get me a job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius