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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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AI service was amazing. Never leave reviews ever but the time it took and the resume I came out with was definitely worth a $3 purchase.
Very helpful in getting a resume started. I definitely liked the prompted narratives. My job title and my job responsibilities do cross over into other specialties, which is why I was looking for generated assistance. I did not easily find ways to include experience without searching other job titles and skills. Additionally I wasn't sure how to include that in one employment I worked at multiple offices. Overall, I needed the assistance and this was helpful.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Muy buena me gusto mucho porque me ayudo a pre
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They charged my card jan 26th while finally getting the time to sit down and take a look at my expenses I saw this and gave them a call today, I asked for a refund they only gave me $6.84 back and says it's because I'm asking 20 days later. I asked if I could speak with a manager he gave me some BS saying I can't speak to one. How do you not have any available managers or supervisors!? Then advised that they will reach out to me. I couldn't even use the resume because the fonts were clunky and over lapping and also didnt have all of my attributes from my previous resume. They're a rip off!
Hello Britanny,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Loved this app until the cost of it went from $3 to $23 per month. I doubt I'll continue to use the service if the site is going to take advantage of its users who've invested time and effort into creating a resume by gauging them to be able to access it. That's not right and it's bad business.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They made it very easy and effective while creating my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Please disclose that you will have to pay fr using the resume. You could do this by just saying in website purchases
Hello Abigail,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It is a great resume helper upgraded my resume and got multiple job offers because of it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Payment issues. May need refund for payment problem.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Needed a revised format resume and some tips for a better resume. So far so good.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy and I appreciate that it helps guide you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Site is a little difficult to get to a past resume and edit but it might be due to my lack of familiarity with the site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Had a hard time completing transaction on my PC, but went through on my iphone.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good! Building a resume is kind of scary but this made it feel very easy and fun.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and loved the various choices on a final product
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had no idea I was going to be charged for my resume. After working on it for hours I had no choice but to pay for it.
Hello Rebecca,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I tried calling Customer Service before providing my credit card and could not get a live human to speak with.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Spent 30 minutes on what was supposed to be a free Resume.
Hello Scott,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The format and guidance throughout made this very easy and helpful to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the added extra details I can't write worth crap.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius