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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
Follow Angela L.
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This website made making my resume so quick and easy, it was very helpful to me.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Options were excellent but wish there was a flat fee per download and not a monthly subscription.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Zulema I.
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Make us aware it is not free to download before we start making a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zulema,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Cristina H.
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Awesome program!
February 18, 2024

Awesome program! Made this very easy and enjoyable to complete!

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jacques W.
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This was the easiest and fastest resume I have ever made.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Should be able to sign in without using email link

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Isaiah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Gabriel X.
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Just what every body needs to get a good presentation

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ivanelisse S.
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< 3
February 18, 2024

< 3

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Inishima R.
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This helped clean my resume up a bit and make it look and sound more professional

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Dayna P.
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The site has a great choice of wording to express the skills I am looking to include on a resume.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Bridgit H.
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Easy to work with and to make changes as you are going through proofreading. Like the different templates that you can choose from and the available choices in different wording if you would like.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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I wish I would be informed I would have to pay to download my resume after I spent an hour putting all the information in. I wouldn't be opposed to paying to have it format the document for me.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Overall it is pretty good
February 17, 2024

Overall it is pretty good. Allowing a little more flexibility with how to order the resume would be helpful.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Megan J.
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Difficult to access and long to click on transferring previous information

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Vermont
1 review
0 helpful votes
Follow Mary W.
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This was an amazing tool
February 17, 2024

This was an amazing tool - and cleaned and polished my info so my resume looks amazing.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Matthew V.
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Awesome formatting
February 17, 2024

Awesome formatting. AI-generated summary wasn't plug and play but was effective in helping piece good one together.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow melissa V.
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Great this is really really great really great thank you

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Mark D.
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It made making my resume really easy and stress free.

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Scott A.
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Great product, easy to use and import the existing resume. Excellent templates

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Blake W.
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A bit pricey, but good to put together a decent resume fast

Date of experience: February 17, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius