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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Excellent, quick and easy way to produce a stunning resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise as free. People will gladly pay and rate you well instead of being lied to and reluctantly paying.
Hello Evan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and Easy update to existing resume with plenty of options
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great product. Nice selection for design. Easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy. I like having the suggestions for wording.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate Resume Genius taking my current information and embedding it in a format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast and efficient, well written and professionally structured
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertising suggests access to templates and downloads is free, but its clear now that you have to pay to do anything on this site. I don't mind paying for a trial, but the auto-renewal reeks of a scam. This is particularly troubling based on the significant renewal price jump. I fearful you site will make it impossible for me to cancel in time to stop resumegenius from charging more than the $2.95 I'm willing to part with.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Creating the resume was good however finding account information and getting clarity about contact information and FAQ's etc. was not at all easy
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good flowing web site. I can't believe this exists!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I wanted a free subscription not one that I have to pay to use
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The resume process was great. However you say you are free. Only for TEXT formatting. Le sigh.
Hello Francina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Fast, easy to use. Really a no brainer. Very helpful in coming up with ideas for particular skills and resume ideas. Really Liked the different backgrounds you can select for your resume to look more professional.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This is an amazing easy to use site for a cv - highly recommend 😉
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some of the resume templates are nice, but none of them have the perfect layout.
I'd like it if it were possible to edit/move around some of the sections to different areas of the template to remove some of the empty space.
Hoping that the docx/pdf files are easy to edit - will ask for refund if not
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great! Perfect step by step help and guidance. Easy to use interface.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very good until the pop-up fee at the end. It was still a reasonable fee but it would have been nice to know about it from the start.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, I love this website. Lets see how easy it is to get my resume, save it, and send it to potential employers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome Website. Easy to use and you get great professional results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius