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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Jaclyn Y.
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Very informative and helpful
Direction very simple for someone who is not computer savvy
I would give 5 star but was at an understanding it was a free template. And didnt know until after time creating it, you have to subscribe (pay) to have access.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Erin F.
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So far this platform has been easy to use for the most part and has helped tremendously in saving me time formatting a new resume after being out of the workforce a number of years

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta me gusta

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Moneisha H.
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Really user friendly platform and the help provided is amazing

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ecuador
1 review
0 helpful votes
Follow Maria H.
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,de facil uso para la creacion de perfiles profesionales

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow David L.
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Easy to use and offers excellent resume recommendations while also being cheap and quick.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
2 reviews
0 helpful votes
Follow Robyn M.
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I tried other resume service, but did not complete as I did not trust providing card ino (prefer paypal-like options for transactions like this) and/or read reviews that made me skeptical. This process was easier that others I tried for building the resume.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Rachael C.
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No suggestions on how many job responsibilities to list and no easy accessing finished resume unless paying for access without being told upfront.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Derek R.
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Resumes are good
February 27, 2024

Resumes are good. But advertised as free on Google. I don't need to subscribe so I'll be "canceling anytime" after my resume downloads. Will not recommend to others especially since it's subscription based and charges card automatically.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Derek,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Porscha R.
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It says free resume builder but in the end it costs

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Porscha,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow William B.
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Great set-up!
February 16, 2024

Great set-up! Easy to use and many options to chose from.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Nathan W.
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Nice but UX Design and Research needs more funding. Needs to be easier to use. People using this offten dont have the educational bachground to do this on their own.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Offideh G.
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Very good and easy to you any one can make use of it trust me when i say it's the best

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Rachel Y.
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The only problem I had was the bullet points would not come up for server skills. Otherwise was an overall great experience.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Srinivasan K.
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It was advertised as free but then after spending hours modifying the resume, I am being asked to complete the payment over the last page. This is not a good practice.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Srinivasan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow JOSEPH Z.
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Amazing, I love the selection of different formats

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Jon C.
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I just wish it was truly a free site as previously stated.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Kanoe U.
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I appreciate the ease of use and ability to edit. I would like to know how to link in more websites so it is less clunky.

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow JIMMIE Y.
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Easy and simple process
February 16, 2024

Easy and simple process. I like how the system automatically revise the resume for you. Thank You

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Cristina S.
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.great i need to turn this resume to my company NOW

Date of experience: February 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius