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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Quick and easy
February 19, 2024

Quick and easy. It had some great phrases to use and implement.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Mahesh Y.
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I am a highly advanced language model developed by OpenAI, known as GPT-3.5. My capabilities include understanding and generating human-like text across a wide range of topics. I have been trained on diverse datasets, making me versatile in providing information, answering questions, and assisting with various tasks. My knowledge extends up until January 2022, and I don't have real-time information. Users often find me helpful for creative writing, coding assistance, language translation, and general knowledge inquiries. I strive to enhance user experiences and offer valuable insights. However, it's important to note that while I can generate text, I don't possess consciousness or personal experiences. My primary function is to assist and communicate effectively based on the input I receive.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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The tool is really great for creating or editing an resume but a bit expensive, can look at limiting the user experience by allowing like only 10 resumes can be built in a month for a cheaper price

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Pankhuri,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
2 reviews
0 helpful votes
Follow April E.
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Many pre written bullet points to choose from; multiple job descriptions; ease of use

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Saminda Y.
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Not tailored for software professionals, no place to enter website URLs nor projects with tech stacks

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Not happy with how the payment options are made out to people. I did not know until I was already completely done that this was a paid service, and now I see that I can't just pay for the one resume, you also latch me onto a subscription service that i can't opt out of at the same time. Shady.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Darlene F.
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Good, ready for me to get ahead of my job i am applying for.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
2 reviews
0 helpful votes
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So Easy!
February 19, 2024

So Easy! I loved the ideas and help the templates offered. Saved a lot of time.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Was under the impression it was free
February 19, 2024

Was under the impression it was free. I like it so I am going to pay. Otherwise i am not happy, but is what it is.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Jacob Y.
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Resume genius has been very helpful so far and helped me create a solid resume. Thank you!

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Dara J.
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The editing process is more difficult than necessary

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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Loved it so far...
February 18, 2024

Loved it so far... but haven't review my resume yet

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Very insightful & useful
February 18, 2024

Very insightful & useful. Hope to have more guidance throughout completing my resume. Thanks!

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Uche C.
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Please, acknowledge receipt of my payment of $ 2.95 and email my resume. Thank you.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Quick and easy resume building!
February 18, 2024

Quick and easy resume building! Saved me so much time and was super helpful.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Seems great, but I am worried when I save it, I can't edit it. My original resume had an Accomplishments section where, no matter what section of the "build" I couldn't edit it or erase it completely. I really hope when I save it, I can edit and and delete this section then. Or else I will have to start all over. I will NOT be happy if that is the case.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Priscilla U.
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First of all it said it was free, but you charged me $3

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I know its a money making tactic but maybe tell the user that it cost money at the beginning before they put in all the time and effort to build the resume. It has great tools but at no point did it say that it would cost money at the end. After this I will use another resource to update my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mohammad,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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First Time creating a resume in over 20 years. I was very overwhelmed at the thought of creating a resume, but this program has made it easy for me.

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Phyllice D.
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Awesome I love the choice of words that are relevant and current

Date of experience: February 18, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius