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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I am a highly advanced language model developed by OpenAI, known as GPT-3.5. My capabilities include understanding and generating human-like text across a wide range of topics. I have been trained on diverse datasets, making me versatile in providing information, answering questions, and assisting with various tasks. My knowledge extends up until January 2022, and I don't have real-time information. Users often find me helpful for creative writing, coding assistance, language translation, and general knowledge inquiries. I strive to enhance user experiences and offer valuable insights. However, it's important to note that while I can generate text, I don't possess consciousness or personal experiences. My primary function is to assist and communicate effectively based on the input I receive.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The tool is really great for creating or editing an resume but a bit expensive, can look at limiting the user experience by allowing like only 10 resumes can be built in a month for a cheaper price
Hello Pankhuri,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Many pre written bullet points to choose from; multiple job descriptions; ease of use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not tailored for software professionals, no place to enter website URLs nor projects with tech stacks
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not happy with how the payment options are made out to people. I did not know until I was already completely done that this was a paid service, and now I see that I can't just pay for the one resume, you also latch me onto a subscription service that i can't opt out of at the same time. Shady.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good, ready for me to get ahead of my job i am applying for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So Easy! I loved the ideas and help the templates offered. Saved a lot of time.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Was under the impression it was free. I like it so I am going to pay. Otherwise i am not happy, but is what it is.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume genius has been very helpful so far and helped me create a solid resume. Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The editing process is more difficult than necessary
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Loved it so far... but haven't review my resume yet
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very insightful & useful. Hope to have more guidance throughout completing my resume. Thanks!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Please, acknowledge receipt of my payment of $ 2.95 and email my resume. Thank you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy resume building! Saved me so much time and was super helpful.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems great, but I am worried when I save it, I can't edit it. My original resume had an Accomplishments section where, no matter what section of the "build" I couldn't edit it or erase it completely. I really hope when I save it, I can edit and and delete this section then. Or else I will have to start all over. I will NOT be happy if that is the case.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
First of all it said it was free, but you charged me $3
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I know its a money making tactic but maybe tell the user that it cost money at the beginning before they put in all the time and effort to build the resume. It has great tools but at no point did it say that it would cost money at the end. After this I will use another resource to update my resume.
Hello Mohammad,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
First Time creating a resume in over 20 years. I was very overwhelmed at the thought of creating a resume, but this program has made it easy for me.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome I love the choice of words that are relevant and current
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius