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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This was very organized and professional. Very easy to follow and I love all the options provided.
Very easy to create, and helped me really understand what I am wanting to put on my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Difficulty to navigate back and forth to different sections of the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy to use and tons of options for templates! Way faster than manually formatting a resume like I've done in the past.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. Liked all the suggestions and different resume styles to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The suggestions for resume responsibilities are very generic.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Just like plug and play. Very nice and professional looking templates as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Having to pay after I spent so much work, thinking it was free because the website never mentioned that it was needed to charge.
Hello Ee,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great help with resume, too expensive for someone who needs a job.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius took a lot of stress off my shoulders, as the process of making a resume through them was fast, easy, and stress-free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked the number of suggested wording for each job title. Easier to find one that sounded like me or that I was able to "tweak" to be more relevant.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, it is a great tool for organizing my resume. I really enjoy the quality of suggestions and the variety of options to edit and/or build one's resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy and took the stress out of rewriting my old resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this site on google and it said it was a "free" resume builder but after completing everything, I'm left with only two pay options. I paid for it because I'd already put in all the work to process my resume...
Hello Kody,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Absolutely happy with this service! Very easy to use and extremely intuitive.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! So very helpful and much needed for the assistance.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like your subscription pricing I would prefer a flat one time option
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far the experience is very efficient, will need to see how billing works to be sure.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and very good advise, very easy understanding skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was nice and easy to use for what im looking for
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius