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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Lynda C.
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This was very organized and professional. Very easy to follow and I love all the options provided.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Very easy to create, and helped me really understand what I am wanting to put on my resume.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Difficulty to navigate back and forth to different sections of the resume

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Andrew F.
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Super easy to use and tons of options for templates! Way faster than manually formatting a resume like I've done in the past.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Coleen S.
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Very helpful
February 19, 2024

Very helpful. Liked all the suggestions and different resume styles to choose from.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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The suggestions for resume responsibilities are very generic.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Laura N.
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Just like plug and play
February 19, 2024

Just like plug and play. Very nice and professional looking templates as well.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Having to pay after I spent so much work, thinking it was free because the website never mentioned that it was needed to charge.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ee,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Damani I.
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Great help with resume, too expensive for someone who needs a job.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow KT O.
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ResumeGenius took a lot of stress off my shoulders, as the process of making a resume through them was fast, easy, and stress-free.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Kimberly F.
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I liked the number of suggested wording for each job title. Easier to find one that sounded like me or that I was able to "tweak" to be more relevant.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Chalese V.
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So far, it is a great tool for organizing my resume. I really enjoy the quality of suggestions and the variety of options to edit and/or build one's resume.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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Quick, easy and took the stress out of rewriting my old resume!

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Kody C.
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I found this site on google and it said it was a "free" resume builder but after completing everything, I'm left with only two pay options. I paid for it because I'd already put in all the work to process my resume...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kody,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Madeline M.
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Absolutely happy with this service!
February 19, 2024

Absolutely happy with this service! Very easy to use and extremely intuitive.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kristiana Z.
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Great!
February 19, 2024

Great! So very helpful and much needed for the assistance.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Christian R.
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I don't like your subscription pricing I would prefer a flat one time option

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jason K.
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So far the experience is very efficient, will need to see how billing works to be sure.

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Gian S.
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Quick and very good advise, very easy understanding skills

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Jesse M.
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It was nice and easy to use for what im looking for

Date of experience: February 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius