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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was so easy! Thank you. I have been avoiding doing this for months!
I love using this software. Its very easy to use and my resume comes out great every time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertising as a free resume builder. I was not. I was met with a paywall when I attempted to download resume.
Hello Rachel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You didn't disclose up front that there is a charge. That just grates me.
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The suggestions while building the resume are great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Mentioning free service and locking in the last minute
Hello Rekha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Another website that says free but tricks you into paying.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was a fast and easy set up to help me form the perfect resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing, easy, and fast to use! Thank you so much!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent program, easy to use and with many options to easily and quickly create your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've never written a resume so quickly and easily!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Getting logged in is atrocious. Click on the box where there is no box. Then to copy and paste, that didn't work at all. All told about 45 minutes getting this done.
Hello Douglas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Was not aware I'd have to pay at the end and did not intend to subscribe
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the only platform that worked fantastically.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The search said this was free. I went thru the whole thing and now I have to pay. Not happy.
Hello Maxwell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far so good! Probably the best resume builder I have ever used or even seen. Definitely worth the expense!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I think this app was awesome thankyou so much for this!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The suggestions were overall helpful - a temporary employee is more accurately someone who is able to adapt to different projects as asked, not someone that's necessarily in leadership.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy and intuitive. I really like the wording help this program offers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Like the functionality of the site. Hoping that the membership is easy to cancel once I don't need it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius