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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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It was so easy!
February 29, 2024

It was so easy! Thank you. I have been avoiding doing this for months!

Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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I love using this software
February 29, 2024

I love using this software. Its very easy to use and my resume comes out great every time.

Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Advertising as a free resume builder. I was not. I was met with a paywall when I attempted to download resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rachel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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You didn't disclose up front that there is a charge. That just grates me.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Charles,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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The suggestions while building the resume are great.

Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Rekha I.
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Mentioning free service and locking in the last minute

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rekha,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Another website that says free but tricks you into paying.

Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Ashley K.
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This was a fast and easy set up to help me form the perfect resume!

Date of experience: February 29, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Amazing, easy, and fast to use!
February 29, 2024

Amazing, easy, and fast to use! Thank you so much!

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Isabel C.
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Excellent program, easy to use and with many options to easily and quickly create your resume

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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I've never written a resume so quickly and easily!

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Dakota
1 review
0 helpful votes
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Getting logged in is atrocious
March 10, 2024

Getting logged in is atrocious. Click on the box where there is no box. Then to copy and paste, that didn't work at all. All told about 45 minutes getting this done.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Douglas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Chauntel C.
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Was not aware I'd have to pay at the end and did not intend to subscribe

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Roohollah U.
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This is the only platform that worked fantastically.

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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The search said this was free
March 10, 2024

The search said this was free. I went thru the whole thing and now I have to pay. Not happy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Maxwell,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow KIERSTEN C.
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So far so good!
February 29, 2024

So far so good! Probably the best resume builder I have ever used or even seen. Definitely worth the expense!

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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I think this app was awesome thankyou so much for this!

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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The suggestions were overall helpful
February 29, 2024

The suggestions were overall helpful - a temporary employee is more accurately someone who is able to adapt to different projects as asked, not someone that's necessarily in leadership.

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was very easy and intuitive
February 28, 2024

It was very easy and intuitive. I really like the wording help this program offers.

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Like the functionality of the site
February 28, 2024

Like the functionality of the site. Hoping that the membership is easy to cancel once I don't need it.

Date of experience: February 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius