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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Love this product! Definitely helped me in developing a more updated professional resume for the newer times nowadays :)
Great website, helped me alot but sometimes I need more customization to adjust sizes, font and etc.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's great hopefully I can download doc and pdf without paying extra
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was my first time making a resume and it was easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like how it suggested work experience with well worded sentences
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some features are annoying, e.g. Some of my education was outside of the USA and it keeps automatically putting in the USA as the location.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Only writing this so the app will give me my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was quick and easy to create a professional looking resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The app has some glitch where it lost all the previous changes and I had to spend again 4 hours to update my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience, but misleading. Advertised as free, then charges $2.95 and have to cancel to avoid monthly charges.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful format to build a high quality resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Is a simple site to use, however a little misleading on the free part as you will be prompted to choose a plan that cost money before you can even save your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
- Has a wealth of options to update my personal resume with all kinds of professional recommendations!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Clean, great options, intuitive inputs, massive value
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and streamlined. Loved all the templates to choose from for making my Student Pharmacist Curriculum Vitae
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't think I'd have to pay, but it's not too bad if I remember to cancel.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a nice experience. It was easy to populate the information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was no mention of a charge at the beginning of building the resume. I did see the word free.
This action on your part is legal, but the lack of transparency is disappointing. I will not use this service again.
Hello Thomas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to complete resume and it looks very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Still haven't seen final product so will update when I do
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius