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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great product, quickly delivered professional resume
States it's free, then you have to pay to get your resume. Should be disclosed upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My experience was good as long as you do not charge me multible times as I have experienced in the past
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you so much! It was, easy and made a great resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is advertised that this site offers free templates, kind of misleading when you need to pay to unlock anything. LOL
Hello Andrew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good,quick and easy to understand website that got the job done
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume tile should highlight the positions, here the title is name of the person
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very helpful as I haven't had to do a resume in 20 years!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I had my member ship and now I gotta pay 23 bucks for one $#*!ing day and one resume as a college student it $#*!ing sucks.
Hello LeAnn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It is advertised as being a free service, and then once I've finished, and I'm ready to download it ask me for money. This is dishonest.
Hello Asha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful - professional design & fantastic Resume generator!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This a great software for resumes. I strongly recommend this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Has been a wonderful experience rebuilding my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm so happy I found Resumegenius! I have never made a resume before and resume genius made the whole process super simple and easy to use and fun.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great place especially if ur like me not very good at doing your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very guided which makes the process easy, especially if you don't know where to start. Fill in sections, it formats it for you, and if you need ideas or suggestions, they got it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to navigate and wording s are appropriate for resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I can't believe how easy this was. All that stress for nothing! Thank you resumegenius :)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick, helpful, and cheap. Made this way less stressful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius