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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Might get 30 dollars charged after 14 days. Small print traps are bad business
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Please advise up front the costs for your service, not wait until the end.
Hello William,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was nice experience, we have created the cv,lets open and if needed will share the feedback through mail
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a life saver, I didn't have a clue on where to start, this program really took the stress out of making my resume
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you you service was very nice and professional quick easy and fast
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
At least some trial should be provided instead of directly asking to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I just completed my resume and paid, but now it's not clear where it went or how I access it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
We would also like to assist you further. Please at your convenience share any information that could help us to help you with your account; You can contact us at (866) 215-9048, Monday to Friday, 8 AM – 12 AM (Midnight) EDT.
Have a great day,
Resume Genius
Excellent difference of perspective on roles and attributes required to fulfil them
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought there was a free option, I cannot download the pdf of the resume I created without paying :(
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. The AI tool is time saving and the templates are simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was advertised as a FREE resume builder, but to then have to pay to keep or access the resume was highly inconvenient.
Hello TJuan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super helpful website, takes the stress out of making a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was listed as free and it's not until you go through the whole process do you bring up the charge. It's a little bit of bait and switch.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was told this would be free. Just to get to the end and be charged.
Hello Trevor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Say that this costs money before drawing people in
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website is great. But it doesn't state that you need to pay until you finish it and you can't go back. So you almost have to pay for it
Hello Maredith,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't mention pricing/prices until after I spent over an hour making my resume. Sneaky!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great insights to create/edit resumes. Love the website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius