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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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You claim the resume is free and it's not. Then I paid $24.95 & then it asks for $2.95.
It's asking for me to rate you before I can even see my resume, besides the fact it's never asked for my email
Misleading
It's good I enjoyed it awesome amazing satisfied happy with it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was great thank u but I had to pay when I was done
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the suggestions, however, editing ability does not work. With every keystroke, It reinserts the cursor at the beginning of the paragraph.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great word choices, and help with formatting to meet current criteria
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its so easy to create a beautiful resume with this. Holding thumbs for the perfect JOB!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was actually very easy to use. It should include that you have to pay once completed upfront.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great support and Helped me organize a lot of my thoughts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No one ever said I would have to pay for my resume. I only figured that out when I was finished with my resume and then I tried to download it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the ease of formatting. Would be great to have more color options and the ability to change the font on the different resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall very user-friendly experience. The generated resume templates and suggested bullet points were fantastic.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Too Expensive but great sytem and tools. Just paying $25 everytime i need to update and reprint my resume is to me a little rediculous
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you so much for helping me. This was painless. I hate and dread making a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good website, but didn't know I would have to pay before I had finished my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It wouldn't allow me to put my experience in order. My Present position is located at the bottom of the experience, So I will have to correct on my own
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Didn't like advertising it's free, then waiting till the very end to bill the user. That aside, it's easy to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The reason I'm giving this site a 1 star rating is simply because you advertise your resume builder as free but intentionally omit the fact that if people actually want to use the resume we spent so much time creating on here we have to pay for a subscription. I only found that out after taking all the time to make mine. That is sleazy and deceitful.
Hello Faith,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Impressed with the selection of templates and questions to assist in writing my resume. Less stressful and effort required to come up with such a professional resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Andrea,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius