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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Indiana
2 reviews
0 helpful votes
Follow SEAN X.
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Easy to use and wide selection of professional products.

Date of experience: April 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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I wish i could alter the format slightly... perhaps I am able after download. Easy to complete template- thank you!

Date of experience: April 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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This resume builder was great experience. I would definitely recommend.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
2 reviews
0 helpful votes
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Pretty straight forward and intuitive. Very fast and effective way to update and make your resume relevant.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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After taking early retirement from a 30 year career with the same employer, I decided to start looking for a part-time job to keep myself busy. I was in need of developing a new resume, so Resume Genius was a great help to me in developing my resume.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Never had a resume before knew nothing about them. In less than 10 mins had a perfect resume! If i can do this anyone can in just mins

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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It was quick and easy
May 7, 2024

It was quick and easy. I also appreciated the assistance in using a better vocabulary.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Great tool and useful for those who are not familiar with resumes.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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Not very clear in the beginning you have to pay, I am happy to pay but don't like the fact you can just keep taking money out of my account if you have made it difficult to cancel. Difficult to edit my CV, things I would like to add but can't. Formatting a bit weird. Put to much time into it to can so will just have to go with it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Amanda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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This is marketed as free and then you charge people for the resume!

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Just a little awkward to keep the work experience in order of the dates.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Kacey-Rose G.
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I should not have to pay $3 for this but I am in a pinch which is how I imagine you get most of your business :)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kacey-Rose,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Falsifying information regarding free. It is absolutely ridiculous I can create the resume but not get it for FREE. What is the $#*!ing point of creating it and not being able to have access to use it without paying $#*!ing money. $#*!ING RIDICULOS.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jaclyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow WEI Q.
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Easy to fill out and good numbers of format for me to select

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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It rocks!
May 7, 2024

It rocks! Very useful for putting a new resume together

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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This website said it was free
May 7, 2024

This website said it was free. Only when i got to the end of the process, did it tell me i would have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tirzah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Very good assistant on creating a resume since I was looking everywhere else and they were charging a lot of money just to get temporary access.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Very helpful and easy to make a resume would recommend

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Dereck R.
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Would have been 5 stars but not finding out you have to pay until after you have completed the resume is a poor tactic. The software itself is good. This type of theft is not

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It really helped me out with touching up my resume.

Date of experience: April 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius