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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use and wide selection of professional products.
I wish i could alter the format slightly... perhaps I am able after download. Easy to complete template- thank you!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume builder was great experience. I would definitely recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty straight forward and intuitive. Very fast and effective way to update and make your resume relevant.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After taking early retirement from a 30 year career with the same employer, I decided to start looking for a part-time job to keep myself busy. I was in need of developing a new resume, so Resume Genius was a great help to me in developing my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Never had a resume before knew nothing about them. In less than 10 mins had a perfect resume! If i can do this anyone can in just mins
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy. I also appreciated the assistance in using a better vocabulary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool and useful for those who are not familiar with resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not very clear in the beginning you have to pay, I am happy to pay but don't like the fact you can just keep taking money out of my account if you have made it difficult to cancel. Difficult to edit my CV, things I would like to add but can't. Formatting a bit weird. Put to much time into it to can so will just have to go with it.
Hello Amanda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is marketed as free and then you charge people for the resume!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Just a little awkward to keep the work experience in order of the dates.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I should not have to pay $3 for this but I am in a pinch which is how I imagine you get most of your business :)
Hello Kacey-Rose,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Falsifying information regarding free. It is absolutely ridiculous I can create the resume but not get it for FREE. What is the $#*!ing point of creating it and not being able to have access to use it without paying $#*!ing money. $#*!ING RIDICULOS.
Hello Jaclyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to fill out and good numbers of format for me to select
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It rocks! Very useful for putting a new resume together
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This website said it was free. Only when i got to the end of the process, did it tell me i would have to pay.
Hello Tirzah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very good assistant on creating a resume since I was looking everywhere else and they were charging a lot of money just to get temporary access.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy to make a resume would recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been 5 stars but not finding out you have to pay until after you have completed the resume is a poor tactic. The software itself is good. This type of theft is not
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It really helped me out with touching up my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius