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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Sherrilyn C.
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Excellent service and I am really happy with the way my resumes sounds and looks

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Frances I.
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The easiest process for creating a quality resume. It took very little effort for me to receive something I'd be proud to present.

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow corey W.
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Y'all tell people that its free until you get to the end. Then you have to pay, but other than that everything is ok

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Andrew F.
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I was promised a FREE resume when clicking the site, then once I made the resume, it asked for a payment. You should not lie to people. List the price on the link or REMOVE the "Free" promise.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrew,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Michael J.
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This was easier than expected and well sufficient.

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jason Z.
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Easy to follow format and functionality to build a resume!

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Anna K.
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Awesome program
May 21, 2024

Awesome program. Very helpful suggestions and tips. Easy to use.

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lauren G.
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I have only utilized one document at this time, a 5 star will come as I continue to navigate the site.

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Annissa E.
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Amazing suggestions and wide array of careers listed

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Roger D.
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Thank you for putting things in perspective for my potential employer. Looking forward to driving for needy customers

Date of experience: May 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Rhani I.
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Nice and easy
May 21, 2024

Nice and easy. I hate writing CV's this was a huge help!

Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Steven O.
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This saved so much time and has been very effective.

Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Cayden Z.
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Why bother advertising a FREE resume if your just gonna force us to cough up 2 bucks for a subscription I don't even want? I just my free resume that was advertised. Whatever...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cayden,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I dont like that it is not free
May 21, 2024

I dont like that it is not free. I spent a lot of time on this but was never told about paying fir anything

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Esther,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Marlene R.
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I am a recent graduate and didn't know how to start the process of writing my resume, I found resumegenius through inlinked and I am glad I did. Hopefully the resume that resumegenuis help me write can gat me to my first profeddional job

Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Willie P.
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Easy, simple and helped me get a lot more interviews!

Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Polly H.
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You claim that you can build a resume for free but then do not allow access to it without payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Polly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ciara I.
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You piece of $#*! i hope you feel happy with youtself charging people for A $#*!ING RESUME I JUST NEED A JOB BECAUSE IM $#*!ING BROKE AND YOU CHARGE ME FOR A $#*!ING RESUME TO GET A $#*!IN JOB

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ciara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Joseph L.
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A huge help!
May 21, 2024

A huge help! Thank you for your guidance in creating a CV for the first time!

Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Camille G.
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Scamy that I can't download a PDF of my resume, formatted the way it's intended to be without paying for it when that wasn't disclosed up front. Nobody uses a text format of their resume, and if that was disclosed as the only free download method obviously people wouldn't be using this service. If your product relies on scamy methods to make money, it's not a good product.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Camille,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius