Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Asking to give a review, right after payment, and before being able to download and verify is crazy. This review request is like a gatekeeper...
Fun experience! Usually this is a drag but this is easy to use and less stressful.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate. You can see the progress as you go and make changes when necessary
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site/service came up under the search for "100% free resume creator" but obviously you are not free. Why mislead? Why not offer that information BEFORE going through the entire resume creation process? Awful
Hello Leon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
System didn't save my resume now I have to start from scratch
Hello Maximus,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really helpful website to make my revamp my professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have always been terrible at writing about myself. This site made things so much easier and now I have a fantastic looking resume to showcase my talents
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was exactly the type of software I was looking for to make my resume writing easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First time using resume genius my overall experiences so far is great and would used again as well as recommended.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely user friendly with excellent suggestions for each step of the way.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just I need to update and see what the resume on which level
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and quick resume service that I would have paid a lot of money for!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Having difficulty downloading; thought it was a free resume sight
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would also like to learn more information about how to build a resume or a resume guide that provides tips, the different types of resumes, the different types of jobs that require certain types of resume, and etc.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website to build a resume and enhance for career experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was dreading creating a resume after having the same job for 24 years. Resumegenius made it seamless and enjoyable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They made it very easy to create a new resume. If you already have a resume, they made great recommendations and improvements to make you have a better resume. They have a wide variety of temples to use and make your resume look a lot nicer
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Good looking resume. I'll use them to apply a job, can't wait to see what happen ed next.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius