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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Tanushree B.
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I fully made resume and then got to know that I should pay. If I knew before itself I would not have wasted my time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tanushree,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Guadalupe Q.
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It was easy for me to use looks very professional I loved it

Date of experience: May 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sandra V.
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More flexibility in tweaking the content would be helpful

Date of experience: May 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Marissa V.
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Super easy to navigate and very appreciative of the automatic generated descriptions

Date of experience: May 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Dakota T.
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Great experience and resume Help. But a warning about the subscription would have been helpful

Date of experience: May 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Thanks
May 18, 2024

Thanks. It appears to be thorough and cover everything.

Date of experience: May 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alaska
1 review
0 helpful votes
Follow Brittany L.
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You didn't indicate ahead of time this cost money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brittany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Aaron N.
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I don't like that some parts of the resume template cannot be edited. Overall the templates are good.

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Yuxiao E.
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Being helpful and make good modes
May 18, 2024
Updated review

Being helpful and make good modes. Better if no compulsory feedback

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius


Being helpful and make good modes
May 18, 2024
Previous review

Being helpful and make good modes. Better if no compulsory feedback

Date of experience: May 7, 2024
Georgia
1 review
0 helpful votes
Follow Abigail I.
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I was led to believe that this was a free resume builder service. Now, I had to pay to download. WTF?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Abigail,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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...
May 18, 2024

...

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Michael T.
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I can barely afford 2 dollars and thats why i need this damn resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Michael,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Brieana C.
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I would like to focus on other jobs rather than my latest for the re write

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow MICHELLE G.
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The overall experience was very good and there are quite a few templates to choose from. However, it would be very beneficial to have the option to format and align the paragraphs, in my case, I wanted to justify my summary but was not able to. Also, when in the preview mode, it would be helpful to see how many pages are in the resume, this would help narrowing down a template if the resume turns out to be too many pages.

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, Michelle. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Donna K.
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Easy, professional looking and made a very long career in the same field something substatial without too much input from me. Low stress, Great results.

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Christine L.
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Resumegenius provide the help I was looking for to create a job getting resume

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Bailey C.
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Shady, y'all are swindlers, this sucks to exploit those looking for a job. I hope you feel ashamed. Putting pay wall at the end to ensure effort and time have already been put into the process. Fuuck.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bailey,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow David W.
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Initially I was under the impression that this service was free as advertised obviously that was not the case.

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Susie C.
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Easy stress-free experience
May 17, 2024

Easy stress-free experience. I Highly recommend using Resume Genius.

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Delaware
1 review
0 helpful votes
Follow Chad A.
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The best one I came across so far and it's very easy & fast.

Date of experience: May 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius