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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I fully made resume and then got to know that I should pay. If I knew before itself I would not have wasted my time.
It was easy for me to use looks very professional I loved it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
More flexibility in tweaking the content would be helpful
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy to navigate and very appreciative of the automatic generated descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and resume Help. But a warning about the subscription would have been helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks. It appears to be thorough and cover everything.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You didn't indicate ahead of time this cost money.
Hello Brittany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I don't like that some parts of the resume template cannot be edited. Overall the templates are good.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Being helpful and make good modes. Better if no compulsory feedback
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Being helpful and make good modes. Better if no compulsory feedback
I was led to believe that this was a free resume builder service. Now, I had to pay to download. WTF?
Hello Abigail,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I can barely afford 2 dollars and thats why i need this damn resume
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I would like to focus on other jobs rather than my latest for the re write
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The overall experience was very good and there are quite a few templates to choose from. However, it would be very beneficial to have the option to format and align the paragraphs, in my case, I wanted to justify my summary but was not able to. Also, when in the preview mode, it would be helpful to see how many pages are in the resume, this would help narrowing down a template if the resume turns out to be too many pages.
Thank you, Michelle. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy, professional looking and made a very long career in the same field something substatial without too much input from me. Low stress, Great results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius provide the help I was looking for to create a job getting resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Shady, y'all are swindlers, this sucks to exploit those looking for a job. I hope you feel ashamed. Putting pay wall at the end to ensure effort and time have already been put into the process. Fuuck.
Hello Bailey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Initially I was under the impression that this service was free as advertised obviously that was not the case.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy stress-free experience. I Highly recommend using Resume Genius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The best one I came across so far and it's very easy & fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Tanushree,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius