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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great experience and very easy! The process went very fast and seamless.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far the process has been super easy and great to use! Time will tell if it helps with the job hunt.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The neglect to say it costs money until after the resume is made
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bit annoying that you say its a free service and then ask for money right at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
User interface is super easy to navigate. The suggestions for job responsibilities is amazing and I feel confident that I will impress my future employers!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Was mislead and didnt know the time i put in to edit my resume that I had to pay for it afterwards. VERY misleading
Hello Vanessa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Do not like waiting until the end out find out how much you will be paying. You spend all that time doing the resume to get to the end and find out what was advertised for free actually costs money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good. I didn't know that the service comes with a fee but it is okay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I absolutely love how easy this resume builder is and all the helpful results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a quick to create option. I don't mind paying for the month to have recieved so much assistance in a resume I had no idea with how to even start. I don't have pages to offer. The professionalism given though is effective and saved me hours from my day. I do recommend!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
So far very easy to use and I don't need to mess with the formatting myself
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice to be able to add links and hyperlinks
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's a good experience and a good resume template creator site
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good suggestions and easy to follow the templates.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is one of my first times using any form of AI generator. I cannot believe how effective and easy everything was!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a very easy process and I appreciated that you give verbiage to utilize.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent options to choose different templates,good job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish I knew I would have to pay to actually download my resume, was very simple to use though
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I Love this program, it makes resumes incredibly easy and is a very reasonable price for the amount of benefit you get from it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius