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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The format is good,but I thought and read that this was a free template and that no credit card would be ask,for. I am unable to download or print the results without paying for it. Very misleading,
Wow great so far. I'm a man of few words. Look it's great i wish my Resume now please.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience over all. This program is amazing. Really loved it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't need to subscribe or enlist in anything else. I only needed the resume and was fine paying for that. The rest of it, including calling to cancel the service was a waste of my time.
Thank you, Martha. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was a great, and easy to use thank you for helping get it together!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful
Seemed a bit strange that it didn't tell me that I would have to pay for my resume when it's supposed to be a 14-day free trial.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, Excellent! I will refer this website to friends, family and co-workers
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It's misleading about the free, you should at least get 1 free one.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't like being tricked into thinking the service was free only to have to pay to get my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great experience enjoyed before and seeking guidance in the job market
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really did appreciate the way it was so efficient and it helped with the very first time doing a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and honest helped me out a lot. Saved me a lot of time and the formats look amazing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy so far to update my existing resume instead of rewriting from scratch.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Always had a hard time with resumes and they were a big help. I would definitely recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tricked into buying pro to download resume after I already created it
Hello Cortlyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Effortless, clean and professional looking resume, that I trust will stand out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am very skilled and responsible. Everyone is satisfied with my work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it pretty easy to build the resume, and also has a lot of options to how to do it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was easy to use and had all fields needed you could move around and go back if you wanted to make a change.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius