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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Terrie X.
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The format is good,but I thought and read that this was a free template and that no credit card would be ask,for. I am unable to download or print the results without paying for it. Very misleading,

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ron F.
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Wow great so far
June 17, 2024

Wow great so far. I'm a man of few words. Look it's great i wish my Resume now please.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great experience over all
June 17, 2024

Great experience over all. This program is amazing. Really loved it

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Martha V.
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I didn't need to subscribe or enlist in anything else. I only needed the resume and was fine paying for that. The rest of it, including calling to cancel the service was a waste of my time.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, Martha. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow ANGELA S.
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It was a great, and easy to use thank you for helping get it together!

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Linda Z.
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Helpful...
June 17, 2024

Helpful
Seemed a bit strange that it didn't tell me that I would have to pay for my resume when it's supposed to be a 14-day free trial.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jose W.
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Fast,easy,secured...
June 17, 2024

Fast,easy,secured...what else can I ask for!
Thank you!

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Christina Z.
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Very easy to use, Excellent!
June 17, 2024

Very easy to use, Excellent! I will refer this website to friends, family and co-workers

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Rachel G.
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It's misleading about the free, you should at least get 1 free one.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Mary R.
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I don't like being tricked into thinking the service was free only to have to pay to get my resume.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Bernard R.
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Great experience enjoyed before and seeking guidance in the job market

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Tenisha Q.
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I really did appreciate the way it was so efficient and it helped with the very first time doing a resume

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Daro N.
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Very user friendly and honest helped me out a lot. Saved me a lot of time and the formats look amazing

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Blue O.
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Very easy so far to update my existing resume instead of rewriting from scratch.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Jeqweisha V.
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Always had a hard time with resumes and they were a big help. I would definitely recommend.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Cortlyn U.
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Tricked into buying pro to download resume after I already created it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cortlyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Randy F.
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Effortless, clean and professional looking resume, that I trust will stand out.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Poland
1 review
0 helpful votes
Follow Elchin H.
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I am very skilled and responsible
June 17, 2024

I am very skilled and responsible. Everyone is satisfied with my work

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Jose B.
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Love it pretty easy to build the resume, and also has a lot of options to how to do it.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Ed M.
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Was easy to use and had all fields needed you could move around and go back if you wanted to make a change.

Date of experience: June 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius