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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Love the AI Quick and easy. Looks very professional. Came up with bullet points I didn't even think of.
Great service and many options to pick from. Really good automation.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you good experience, in future I will use
Good quality making resume, template are awesome and attractive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
AI generated answers were great and it was a very helpful resume builder
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional. I'm a man few words, so this app is good. Don't care to write an essay.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simplistic algorithm that made creating a resume a seem less experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really great tool, definitely will use again when it's time to update mine!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I spent a lot of time putting in information and I ended up having to input the majority info a second time.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is practical, efficient and creative. It provides different options to get the best resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was quick. The templates are professional looking and there are a wide variety of templates.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The application was fantastic. I love how easy to use and intuitive it is. However, while the application advertises that the resume builder is free, I discovered after completing my resume that to download the selected template, I would need to pay $2.95 and, after 14 days, subscribe to a monthly plan costing over $24. I would have appreciated knowing this upfront, as it would have given me the option to make an informed decision. Adding a note about these charges at the beginning would be helpful, especially for those who may not be able to afford it.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. It was very easy to create my resume. I loved the suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved how helpful it was with suggestions, especially job descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was advertised me to me that this was free. Now that it' not, my entire opinion changed
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The format is good,but I thought and read that this was a free template and that no credit card would be ask,for. I am unable to download or print the results without paying for it. Very misleading,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow great so far. I'm a man of few words. Look it's great i wish my Resume now please.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience over all. This program is amazing. Really loved it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't need to subscribe or enlist in anything else. I only needed the resume and was fine paying for that. The rest of it, including calling to cancel the service was a waste of my time.
Thank you, Martha. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius