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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Some of the fields you can't delete until you download and edit in word.
Skills etc.
Would be nice if you could omit sections as you build the resume
I was skeptical, but it was so easy to follow and I created an awesome resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very helpful in generating a resume for myself.sense of ease and was very easy to produce
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy really good at at doing exactly what i was looking for
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Honestly amazing, I did enjoy it. I will surely advise other to try with your service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty painless resume building, very nice end product. It's terrible to rebuild a 26 year resume through many positions, but the program offered much appreciated assistance
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Straightforward and easy to use. I liked the available formats.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was quick and fast. Needed to update and needed it fast. Thanks so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience with this so far has been great but it all depends on if they try to charge my card over and over, they didn't make it clear that it was gonna cost anything, but it's cheap enough to wear. I'll do it, but beware.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seemed smooth enough but I was prompted to type at least 50 characters in this area
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why do you charge and why do you have to make me write more than i have to
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wish you didn't charge so much after 2 weeks. Happy to pay for the resume help, but the price gouge after two weeks is obviously a sneaky way to get more money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick, easy and I love that it helps with different ways to word everything
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and gave a lot of templates. I was able with the sample responses.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far it's ok it's my first time doing my resume in one of these apps so i cannot give negative feedback.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great assistance on word choice and the layout is so time conserving.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was Everything I was looking for to get my resume to a good place
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was quick and simple, but don't advertise as free if I have to pay to get it. That's not ok
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your help I loved all of the professional support and great templates to really make my resume look amazing!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius was very helpful and resourceful in updating my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius