On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great assistance on word choice and the layout is so time conserving.
This was Everything I was looking for to get my resume to a good place
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was quick and simple, but don't advertise as free if I have to pay to get it. That's not ok
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your help I loved all of the professional support and great templates to really make my resume look amazing!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius was very helpful and resourceful in updating my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I understood this to be a free service. Apparently it isn't.
Hello Marvin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful I enjoyed how easy it was to use and how professional this was
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great formats for resume and idea forming. I also love that there is many options on making the resumes
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website helped me real quick on my resume. I recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Price was not upfront and said that this would be free but it is not. The process was easy and helpful so I am committed to getting the results.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and the help filling it out comes in handy. Thank You
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and lots of options. I would recommend to friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found the whole process very easy to follow from start to finish.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tell people you are going to charge them before allowing them to use your website for an hour until they hit download.
Hello Joseph,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I don't like how the resumes are advertised as free, but once you input all of the required information, you are asked to make an account and pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good very very very easy and through; I liked it a lot and was easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful in building a resume in a timely manner, my experience was easy!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very user friendly. The generator and options was very useful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is nice because you can download it into Word. I would like it to be able to make a cover letter.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for all the assistance in helping me make a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius