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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I liked the Smooth process, It was easy to navigate the system.
Resumes are not free and getting the resume you build will require you sign up for monthly charge, this truth is not presented until the end.
Hello Molly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The experience is great because it was quick and easy to format the information i needed to make everything easy on the eyes of recruiters
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and Easy! Highly recommended. Detailed and the best resume I've ever made.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate - a like the self generating features and pulling from similiar job descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service. Easy to use...I would recommend it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
GREAT APP AND EASY TO USE. I needed to update my resume and this app gave me lots of format options and also suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping and set up my resume. Therefore it looks like you are very professional to offer help to people in order to secure that particular job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume! Describes me perfectly without me spending hours to refine it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found it very easy to select and structure my resume on your program. It really did help me present an updated template version and presentable. Thank you for your help on this I hope to come back and do my cover letter as well
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy I have used many other platforms and this one was supper easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really great experience with extensive guidance materials
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good demo good perdom heykfn;lknskgn/fkngklfgnkgnd/kndg/ngd/ndg/nbg/
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some of the fields you can't delete until you download and edit in word.
Skills etc.
Would be nice if you could omit sections as you build the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was skeptical, but it was so easy to follow and I created an awesome resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very helpful in generating a resume for myself.sense of ease and was very easy to produce
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy really good at at doing exactly what i was looking for
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Honestly amazing, I did enjoy it. I will surely advise other to try with your service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty painless resume building, very nice end product. It's terrible to rebuild a 26 year resume through many positions, but the program offered much appreciated assistance
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Straightforward and easy to use. I liked the available formats.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius