Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was really nice and detailed. It did not require much work and efficient.
Why do we have to write this. Its being to extra because we are trying to hurry.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ai and this website has made my life so much easier. I remember when you had to do all of this from scratch!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really enjoyed the way the bullets popped up for me to use in the different categories. This feature is very helpful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I recently used the website [Website Name], and it was incredibly user-friendly and convenient. Navigation was smooth, with a clean layout that made finding information a breeze. The search function was efficient, and the overall design was intuitive. A great example of simplicity meeting functionality. Highly recommended!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Satisfied-this is a nice simply process with lots of good information
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, super easy to use the program. Took me less than 10 minutes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Expensive and not sure why the price has jumped to 24$ monthly.
Hello Marie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very quick and easy Amazing suggestions for my resume. Guided step by step on how to build.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is very helpful... I needed something quick and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I used your website before an I miss the old majestic templates when the city lights were real colorful and now they are faded with one color shade, making it more of a dull template.
I would really like to see that feature that brings life to the resume again.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to use. Fast. And professional looking i would recommend for sure to friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius made my resume Stand out and highlighted the important factors which employers are looking for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought this was so easy to use and very user-friendly. Great stuff!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Professional and elegant looking resumes. Quick and easy to do all on your own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Ready to go. Easy & they did all the work for me!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is super convenient, it wrote out of my professional summary for me and allowed me to choose suggested skills to use. It is super easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was able to put together resume in just 1 hour. It made it very easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked the Smooth process, It was easy to navigate the system.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius