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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Resume looks great! I look forward to sending this out to a few specific jobs I am interested in!
Easy to use and inexpensive. Thanks for the assistance! I have nothing else to add to this.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. Quick, and extremely intelligent. Thank you so much resume genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was offered as a free service then i was forced to pay to get my resume after spending all the time doing the work to fill it out.
Hello Jeremy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The only thing I struggled with was choosing statements and inability to move in chosen order.
I am desperate to apply for a job today and although I paid $2.95 yesterday was unable to download today so I submitted second payment of $2.95, Which I hope you will issue credit for. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this app it added so much great useful information I didn't think of on my own
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I can tell you once I see the full resume. You can't scroll through the whole thing
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and there were several great templates to choose from!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It went well. I did not get to view a preview of my resume. But we will see
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy! I liked this site, it was helpful doing my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The section where you can edit and type the comments is too small you can't type anything and it comes out scrambled.
Hello Jayla,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy to update my dated resume. I haven't had to use one in over 27 years and my kids suggested a newer updated resume. They said mine was old fashioned. LOL!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, gave many suggestions and options, easy navigating
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. Could use a few refinements, like adding a second email for business and personal.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cool so far. I am in the 2 weeks trial but it took me under 5 min to update/upgrade my mom's resume! Pretty clever simple to use resume builder
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and to the point. Helpful, reliable, organized and educational
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the second time I am using this website. It is truly helping me with my organizational skills!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It easy to find your way around the website and make good resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to do. Some changes needed to be made, but I could not have done this as fast and as professional as Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been ok, got the job done and hopefully it goes well. The survey makes it less than ideal.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius