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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Keith M.
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Resume looks great!
September 19, 2024

Resume looks great! I look forward to sending this out to a few specific jobs I am interested in!

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Easy to use and inexpensive
September 19, 2024

Easy to use and inexpensive. Thanks for the assistance! I have nothing else to add to this.

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great
September 18, 2024

Great. Quick, and extremely intelligent. Thank you so much resume genius

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Was offered as a free service then i was forced to pay to get my resume after spending all the time doing the work to fill it out.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jeremy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow JACQUELINE F.
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The only thing I struggled with was choosing statements and inability to move in chosen order.

I am desperate to apply for a job today and although I paid $2.95 yesterday was unable to download today so I submitted second payment of $2.95, Which I hope you will issue credit for. Thank you

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Sophia W.
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Love this app it added so much great useful information I didn't think of on my own

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow April G.
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I can tell you once I see the full resume. You can't scroll through the whole thing

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Sherry I.
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Very easy to use and there were several great templates to choose from!

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow SHARONDA T.
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It went well
September 18, 2024

It went well. I did not get to view a preview of my resume. But we will see

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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It was quick and easy!
September 18, 2024

It was quick and easy! I liked this site, it was helpful doing my resume

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Jayla T.
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The section where you can edit and type the comments is too small you can't type anything and it comes out scrambled.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jayla,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Quick and easy to update my dated resume
September 18, 2024

Quick and easy to update my dated resume. I haven't had to use one in over 27 years and my kids suggested a newer updated resume. They said mine was old fashioned. LOL!

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Deborah V.
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Very helpful, gave many suggestions and options, easy navigating

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Quick and easy
September 18, 2024

Quick and easy. Could use a few refinements, like adding a second email for business and personal.

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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Cool so far
September 18, 2024

Cool so far. I am in the 2 weeks trial but it took me under 5 min to update/upgrade my mom's resume! Pretty clever simple to use resume builder

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Eliseu S.
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Easy and to the point
September 18, 2024

Easy and to the point. Helpful, reliable, organized and educational

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Carmen I.
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This is the second time I am using this website. It is truly helping me with my organizational skills!

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Dagmawi W.
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It easy to find your way around the website and make good resumes.

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow SUSAN B.
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Easy to do
September 18, 2024

Easy to do. Some changes needed to be made, but I could not have done this as fast and as professional as Genius

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Felixia J.
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It's been ok, got the job done and hopefully it goes well. The survey makes it less than ideal.

Date of experience: September 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius