Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and very helpful
Point to point they have a lot of details
It makes the process of building a resume very easy just with a couple of clicks.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and simple to use. Effective and professional. Worth it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good job and very interesting specially for job seekers like me.a good resume templates will give an applicant to have a confidence in applying for a job position
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty easy to use with useful descriptions of job duties and responsibilities
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic and easy process. I really loved the suggestions throughout! Super helpful!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was not enough notice at the beginning that there will be a charge.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helped so much! Quick and easy and it looks great! Can't wait to print these and find my dream job!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly and easy to navigate and useful templates made a great experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a very good experience and I enjoyed the way that the resume was set up. Would absolutely recommend to a lazy friend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process has been good so far. More editing options would be helpful
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use. Will continue to explore how this service can best meet my needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and organized, help me to create an organized and update resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! So helpful. Resumes are tedious, but this was not! Thanks!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to use and I loved that it helps generate answers as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Failed to mention this is a paid service until after you've put in the time and effort to generate a resume
Hello Jasmine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Intuitive and easy to use, great design. The interface was prescriptive and logical and easily integrated my existing resume into the interface.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's not free. I would pay 2.95 for a one time resume but won't pay monthly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Uploading my current resume into my new one was fast and easy. Thank you for that.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius