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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I searched for a free resume maker. Your pricing was not made available til after I spent time making my resume. Now I have to subscribe and hope I won't be on hold for hours trying to cancell my subscription.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free resume. This is too much for a resume what I did not want to do over
Hello Michelle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great help with my updated change to new resume, look much better than my old resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's a very deceptive process, at no point during the process of choosing a template and filling out the resume is it *expressly* iterated by your website that the "free" resume will infact require a subscription to download it in any viable format aside from a.txt file.
Why bother going through the template process at the start, unless it's deliberately designed to be deceptive. While I appreciate that free trials do take a portion from the bottom-line of business as such, I don't feel good in the slightest about your service after paying $2.95AUD for a template in which I heavily edited any preset text options as they are vague and poorly written.
The real crux of the issue for me, is that I found your website through a google search for "free download resume template", in which you were in the top 5 results and seemed well put together. The whole process comes across as designed to be deceptive, as is your SEO. After my $2.95AUD 14-day (forced) subscription, I will be cancelling, discontinuing use of, and actively decrying the use of this service wherever I see reference to it.
I know that this may seem trivial and considered standard practice amongst this kind of service, but I trusted I wouldn't waste 1.5 creating a document from you using the aforementioned google search and in the end have to pay to have any kind of a usable product.
I am a contract-based Corporate Executive, and was using this service as a framework resume for a friend of mine whom is looking for work. I am active in multiple forum based communities in my same working profile, and will absolutely never recommend your website.
Hello Trent,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great was very easy to fill-out and symbol looks amazing, am very impressed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty great experience here, to be honest. Loved the automatically generated suggestions. Had some trouble processing the payment.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It can let me easily establish my resume. I was just step by step to following their procedure to completed my resume, it very easy and customer oriented
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, no issues at all. Price is right. Easy easy easy easy easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like to be able to edit the titles of the categories rather than creating new headings.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to work with and very informative. Gives a lot of information and choices.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site made it fool proof to create a professional and thorough resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy, and to the point. I was able to to create an updated and beautiful resume in just minutes. The hardest part was choosing which template I liked best.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looking for a new career and didn't have a resume started. This helped the process seem less daunting.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great price for a super quality product, could not be happier!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was quick and easy. I appreciate all the helpful suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had a very good experience with my CV editing. Very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Duped at the end of the resume build and had to buy it to access it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish I could reorder the categories within my resume and add more sections within a section. I also need to make sure I can update my email because it's mistakenly attached to my school email instead of my personal one
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not free, and then it wants to charge 23 every month. Far too expensive
Dear User,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Donald,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius