Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Luis E.
Unfollow Luis E.
Share Review
Report Review

There's a lot templates to choose from, fast an clean experience building it.

Date of experience: October 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Rebecca K.
Unfollow Rebecca K.
Share Review
Report Review

Said it was free, at the end after working on it for an hour, then it wants to charge me.

Date of experience: October 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Share Review
Report Review

Great help in creating an exceptional resume. Very Easy to use

Date of experience: October 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ralph X.
Unfollow Ralph X.
Share Review
Report Review

Super easy and quick
October 22, 2024

Super easy and quick. The AI helps customize the resume to make the process streamlined and in a fraction of the time.

Date of experience: October 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Malaysia
1 review
0 helpful votes
Follow MOHAMMAD Z.
Unfollow MOHAMMAD Z.
Share Review
Report Review

Well organised to include my details
October 22, 2024

Well organised to include my details. A lot of design and make me hard to decide which one is better.

Date of experience: October 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ryan N.
Unfollow Ryan N.
Share Review
Report Review

It was very convenient
October 22, 2024

It was very convenient. Easy to use. Excellent for the beginner.

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Amelie B.
Unfollow Amelie B.
Share Review
Report Review

Great service, it was easy and nice going through step by step, I am saving a lot of time, it is an urgent request, i have to hand over this resume by today, i have also learnt about different skills and competencies that i can add related to my experiences, study and jobs

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Essence P.
Unfollow Essence P.
Share Review
Report Review

Why does it say free and then get all the way to the end and have to pay?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Essence,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

States to be free but then charges you in the end, very sneaky

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Joeslyn S.
Unfollow Joeslyn S.
Share Review
Report Review

Pretty easy to do a resume
October 22, 2024

Pretty easy to do a resume. Knowledgeable and helpful. Easy to follow

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Arkadi N.
Unfollow Arkadi N.
Share Review
Report Review

Quick, good,efficient, easy, best, satisfying, genius, straightforward, simple

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Tammy Q.
Unfollow Tammy Q.
Share Review
Report Review

Great resume builder, very professional. Really love the layout of resume.

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Adan Y.
Unfollow Adan Y.
Share Review
Report Review

Great and easy to use, really makes your dull resume look professional AF i give it a 10 out 10

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rachael I.
Unfollow Rachael I.
Share Review
Report Review

Great!
October 22, 2024

Great! It was very easy and quick. This is my first time of trying despite nobody suggested them to me. I will say they are proffesional.

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Claire L.
Unfollow Claire L.
Share Review
Report Review

It was advertised as free and then once ive spent all this time you beg for money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Claire,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Brittany S.
Unfollow Brittany S.
Share Review
Report Review

It was quick and easy
October 21, 2024

It was quick and easy. And your ideas were better than my own.

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jay G.
Unfollow Jay G.
Share Review
Report Review

Great and easy
October 21, 2024

Great and easy. It made it very easy for me to change and add stuff

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

This was great help!
October 21, 2024

This was great help! It's been a while since I've had to create my resume.

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Jessica X.
Unfollow Jessica X.
Share Review
Report Review

The process went well!
October 21, 2024

The process went well! I was able to build an effective Curriculum Vitae

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Candice B.
Unfollow Candice B.
Share Review
Report Review

This was the quickest resume ive ever had to do! Thank you so much!

Date of experience: October 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius