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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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There's a lot templates to choose from, fast an clean experience building it.
Said it was free, at the end after working on it for an hour, then it wants to charge me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great help in creating an exceptional resume. Very Easy to use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and quick. The AI helps customize the resume to make the process streamlined and in a fraction of the time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well organised to include my details. A lot of design and make me hard to decide which one is better.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very convenient. Easy to use. Excellent for the beginner.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service, it was easy and nice going through step by step, I am saving a lot of time, it is an urgent request, i have to hand over this resume by today, i have also learnt about different skills and competencies that i can add related to my experiences, study and jobs
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why does it say free and then get all the way to the end and have to pay?
Hello Essence,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
States to be free but then charges you in the end, very sneaky
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pretty easy to do a resume. Knowledgeable and helpful. Easy to follow
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, good,efficient, easy, best, satisfying, genius, straightforward, simple
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder, very professional. Really love the layout of resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to use, really makes your dull resume look professional AF i give it a 10 out 10
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! It was very easy and quick. This is my first time of trying despite nobody suggested them to me. I will say they are proffesional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was advertised as free and then once ive spent all this time you beg for money
Hello Claire,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was quick and easy. And your ideas were better than my own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was great help! It's been a while since I've had to create my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process went well! I was able to build an effective Curriculum Vitae
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was the quickest resume ive ever had to do! Thank you so much!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius