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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Best resume builder out there!
January 6, 2025

Best resume builder out there! Very easy to use and great results.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Yay it was very good highly recommend using this for a quick service. It was very good. Thank u for the service. I will come back in the future if i need to use it again.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great
January 6, 2025

Great. Easy to use! I like the AI help and the suggestions box

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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It was very easy to use and had all the tools needed. Thank you all

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Was very easy to create a resume after a long time at one job and at my age not something I was planning on doing

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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My experience with resumegenius has been good. It's been simple and straightforward. Exactly what I was looking for!

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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10/10!
January 6, 2025

10/10! So easy to edit everything about my resume! I especially like the suggestions.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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They intentionally made it hard to cancel. It was useful for a bit but their business model preys on people who forget/struggle to cancel the subscription

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Horus,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Great experience, great site
January 6, 2025

Great experience, great site. Would use again in the future.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
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Nice tool
January 6, 2025

Nice tool - just wish it was free (one template at least)...

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Resume was nice, downloading and editing didn't go well. Navigating through gave me trouble. Every time i downloaded into my files the resume wasn't there.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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Thanks for the feedback it really helped a lot and you guys have a lot of different template options.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great options for producing a resume and cover letter. Makes it easy-to-use and had great service when needed help.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Sri Lanka
1 review
0 helpful votes
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Scam site they charge even when you cancel don't use this resume builder

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jared,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I didn't sign up for a 24 dollar monthly service. I thought it was a free trial. I feel like I was scammed. You can look at my history and see that I didn't use the service. I should I should be asking for a refund but we'll know thats not going to happen because you have zero customer service. I wouldn't recommend you to anyone after this experience.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello John,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow MATHEW W.
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Awesome extremely helpful i will definitely use it again and recommend it.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
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Easy App especially it's connect with AI so it helps you to do a good CV. But it's expensive

Date of experience: December 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very efficient and very effective
January 6, 2025

Very efficient and very effective. I would very much recommend this website to someone to build a professional resume.

Date of experience: December 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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You charge 24 bucks or something for the month after my trial 14 days but then offer a 3 dollar a month option when I'm canceling which means you likely still make money on the 3 dollars which also means you are bending people over with no lube for 24. Thanks for the resume and thanks for being so open with your ridiculous pricing markup.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Timothy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Super easy
January 6, 2025

Super easy. The process was simple. I highly recommend this.

Date of experience: December 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius