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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use, professional presentation. Affordable program
Show me easy spirit step-by-step worker makes it a breeze to make a modern résumé
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise yourself as a free service if your service is only partially free and then blocked by a paywall. Be upfront with customers, FIRST, that they have to pay for the resume after working on it for so long. Your business model is shady but hey, anything for that check, right?
Hello J'Mauri,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great bullet points fast and easy to follow. Direct and to the point very satisfied with my results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick,easy and very helpful with a large selection of skills to make the process fast
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Useful Information. Easy to use. The information generated more ideas and helped to direct me what to include.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful to be able to generate ideas for my particular profession
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and help me get a job see you in some years when I get a promotion
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow instructions and I love how it generated my summary for me using my work experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to put together a resume, the format was good and the prices aren't bad
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been very helpful in writing and organizing my thoughts.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was charger 23$ when it was way cheaper before... Then was offered cheaper when canceling subscription
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing tool to help you get on track for your next career job. I find it very easy to use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, it was very helpful. I guess I know I can go back in and make changes when the need arrises...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
YOU PROMOTED FREE resume builder and IT IS NOT FREE. I feel Cheated i just spent all of my time using this website when I could've used another one that is actually free
Hello Anthony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, simple have great options. Cheap thank you would use again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The user interface was uncomplicated, which lead to a positive overall experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Check out with international was an issue. Getting through on the Chat did not work well.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius