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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Terry F.
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Great easy love the layout easy love how easy it is to love how easy it was to use

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Very bad experience
January 7, 2025

Very bad experience. It's to costly. Very very bad. I lost my 34 dollar. Please send me back. I don't know it's cost is 34

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Roshandeep,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow MIKAYLA Y.
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I was charged early for a subscription i wanted to cancel. I'm calling customer service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mikayla,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great job..
January 7, 2025

Great job. The suggestions you provided were great and really helped enhance my understanding.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Nice experience with you guys and some friend refer me so i used it i hope that works for me..

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Seantae X.
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Advertised as free template but I had to pay or sign-up for a monthly membership.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Melissa I.
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It's convenient, super easy, self explained, professional looking resume, if I were an employer I'd say it's very easy to read and straight to the point,

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Little confusion job descriptions, but quick.
Nothing more to say until I see.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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Seems shady that you can't do 1 time purchases. Surprise subs!

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Afton P.
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I found it easy to use with a lot of
Good examples
Fast and to the point

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very useful and made the process a breeze. Has Nice layouts and very customizable to fit your needs.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Elizabeth J.
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Easy to use, liked the prompts, and liked the ability to add my own stuff

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Melissa R.
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Very easy to use and helped tons, being I need this resumes now and I do not have a computer and very easy to use on the cell phone

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Chase V.
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It was an awesome experience
January 6, 2025

It was an awesome experience. And very easy to use system with lots of options

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Antoinette Y.
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This site helps me but it needs to more and I have ideas - we should work together soon

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Rhode Island
2 reviews
0 helpful votes
Follow Catherine F.
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Easy to use and the finished result looked fantastic! I would use again.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Mid
January 6, 2025

Mid. Mid. Mid.Mid. Mid. MidMid. Mid. Mid.Mid. Mid. MidMid. Mid. Mid.Mid. Mid. MidMid. Mid. Mid.Mid. Mid. Mid

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Harlan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Janay S.
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Easy, prompts are great
January 6, 2025

Easy, prompts are great. Will use again if needed. First time to need resume in 26 yrs

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Regena L.
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Would like to have some brief explanation of features of the app on the first page and if AI will edit the sentences etc how to use page

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Evan V.
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Awesome easy to use and had it done in 10 minutes. Thank You!

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius