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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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No option to fix typo on resume and template are too popular.
Made things easy. The templates looked professional and easy to follow.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found it very easy to use and it really helped me out in a pinch. I needed a resume Within 24 hours.
And I was able to do it with ease on this site. I would recommend trying it if you don't have experience making a resume. This is your best way to go.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Had trouble paying. Wouldn't except my one card then frozen an wouldn't load but other that good
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Had a lot of choices and easy to follow and resume looks very promising
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't care for the way it works. Hard to edit the formatting and the page breaks.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and I received a great resume. I was impressed by the various resume designs to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good service quick fast and helpful with the needed assistance
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and very helpful. They offer a lot of options with different varieties. Good looks.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free and its not. That is so annoying. Do not even put free anywhere on your website please.
Hello Tyler,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I enjoyed how easy it was to create a professionally looking resume. I especially liked the pre-formulated bullet points for the skills section.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Find that forcing me to sign up for a subscription is wrong. A one time fee should be an option.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to create and navigate this site. Appreciated the use of suggested info to auto fill my resume. The choices of resume styles were ample and professional. The time it took to create and build my resume was very quick compared to doing this without any help. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
To Costly for me but would reconsider when I hit the lottery!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume building site I was amazed by how well detailed it made my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bait and switch! I clicked on a link that said "Free Resume Builder". I put in all the time to build a resume and then, you wouldn't let me have it unless I agreed to pay for a 14 day trial. That's dishonest!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not happy that I have to pay after it said it was free in the beginning!
Hello Heidi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really convenient and user-friendly interface, thanks for all the help!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius did an excellent job updating my resume quickly and professionally. They offered creative layouts and valuable suggestions that truly enhanced my resume. I'm am so glad I found their service!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius