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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Lillian W.
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No option to fix typo on resume and template are too popular.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Made things easy
January 23, 2025

Made things easy. The templates looked professional and easy to follow.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I found it very easy to use and it really helped me out in a pinch. I needed a resume Within 24 hours.
And I was able to do it with ease on this site. I would recommend trying it if you don't have experience making a resume. This is your best way to go.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Had trouble paying
January 23, 2025

Had trouble paying. Wouldn't except my one card then frozen an wouldn't load but other that good

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Had a lot of choices and easy to follow and resume looks very promising

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Didn't care for the way it works
January 23, 2025

Didn't care for the way it works. Hard to edit the formatting and the page breaks.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lisa P.
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Easy to use and I received a great resume. I was impressed by the various resume designs to choose from.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Good service quick fast and helpful with the needed assistance

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Easy to use and very helpful
January 23, 2025

Easy to use and very helpful. They offer a lot of options with different varieties. Good looks.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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It says free and its not
January 23, 2025

It says free and its not. That is so annoying. Do not even put free anywhere on your website please.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tyler,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I enjoyed how easy it was to create a professionally looking resume. I especially liked the pre-formulated bullet points for the skills section.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Wayne T.
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Find that forcing me to sign up for a subscription is wrong. A one time fee should be an option.

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to create and navigate this site. Appreciated the use of suggested info to auto fill my resume. The choices of resume styles were ample and professional. The time it took to create and build my resume was very quick compared to doing this without any help. Thank you

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Danette I.
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To Costly for me but would reconsider when I hit the lottery!

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jermaine H.
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Great resume building site I was amazed by how well detailed it made my resume

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Bait and switch!
January 23, 2025

Bait and switch! I clicked on a link that said "Free Resume Builder". I put in all the time to build a resume and then, you wouldn't let me have it unless I agreed to pay for a 14 day trial. That's dishonest!

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Heidi N.
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Not happy that I have to pay after it said it was free in the beginning!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Heidi,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Anderson B.
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Really convenient and user-friendly interface, thanks for all the help!

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jill J.
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Resumegenius did an excellent job updating my resume quickly and professionally. They offered creative layouts and valuable suggestions that truly enhanced my resume. I'm am so glad I found their service!

Date of experience: January 13, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius