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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Step by step guide for preparing awesome professional resumes
I had great experience using the application and it was user friendly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had reached out to cancel my account a year ago, and found out today that it had been charging my card as a reoccurring charge with a poorly describes name. Really disappointed that companies still do this.
Hello Margaret,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was very smooth uploading my old resume and letting them recreate a new one.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just BS to say it's free and then charge us at the end. I just think that is pretty bush, but you got me, because I need a resume to get a job so that I can actually make money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use with help to put your professional experience into professional style!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Several formats to choose from and cover letters.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just wish there was more customization options so I can re-arrange the layout of the templates like it mosts suits me.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy set up thank you for helping me build my resume I really appreciate it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy! The job description duties listed were super detailed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process is very easy and the samples given are just great options!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool, will be sure to recommend this to others...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved it. It was easy to use. And very helpful with all my needs
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have had a very good support from the team thank you so much excellent team
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely user friendly, professional appearance, Easy to get started
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly for someone who has not done a resume in many years!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! So very easy and helpful! Would recommend to anyone who needs that extra help to make your resume standout!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was convenient and simple directions to follow they were able to put my thoughts into words
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius