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The overall reputation of the company reflects significant dissatisfaction among customers, primarily due to persistent issues with refunds and unreliable booking confirmations. Many customers report lengthy delays in receiving their money back, often after cancellations that fell within the allowed timeframe. The customer service experience is frequently criticized for being unresponsive, with automated replies failing to address specific concerns. While some customers may have had successful bookings, the overwhelming sentiment indicates a lack of trust and frustration, suggesting that the company needs to improve its communication and refund processes to enhance customer satisfaction.
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This is the first ever personal experience I am sharing with you all guys! Recently, I booked my flight bookings through Rehlat.com for the first time. I am throughly impressed with the customer support as I never find any difficulty while booking my flight tickets. Right from the intial step to the final step, Rehlat's Customer support helped me alot. And I got tickets with in few seconds of my payment. Rehlat makes the flight journey a pleasent and unmemorable.
I am very much impressed with their quality of customer service.It was also very comfortable they were very approachable. I found it to be the best to render world class service at reasonable prices. The quality of service rendered while booking tickets was amazingly and so helpful.
I had a great time to Sydney with my family, which I booked flight ticket with Syrian Air Through Rehlat. It was an amazing experience in the flight with world class hospitality and excellent food service management during my journey. It was bit surprise for me to have incredible in-flight entertainment.
Answer: Same thing here! I see lot of complaints here of the same nature. They seem to be scammers! Holy hell. Will complain to the Police here straight away
Answer: Dear zarina r, Greetings from Rehlat! I really apologies for the inconvenience caused, request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability. Thank you. Regards, Customer Delight Team
Answer: Dear Karim, Greetings from Rehlat. We have over 100,000 customers who book with us. Yes, we agree some of our customers had to unfortunately face issues which we are really apologetic for but be rest assured your details, money and transactions are safe with Rehlat. Rehlat is now considered one of the fastest growing online travel company in the Middle East. In case you come across any type of issue, feel free to drop an email at [email protected]/ message on FB / we are available for you. We are improvising our support services constantly and we thank users like you, who help us to serve you better and keep improvising our services. We look forward to onboard you as our customer. Thank You. Regards, Customer Delight Team.
Answer: Dear Mubashira, Hope you received the refund. Regards Customer Delight Team
Answer: Dear Ahmed, Hope you received the refund. Regards Customer Delight Team
Answer: Dear Ahmed, Hope you received the refund. Regards Customer Delight Team
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