Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rehlat

Rehlat

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rehlat?
grey stargrey stargrey stargrey stargrey star

Rehlat Reviews Summary

The overall reputation of the company reflects significant dissatisfaction among customers, primarily due to persistent issues with refunds and unreliable booking confirmations. Many customers report lengthy delays in receiving their money back, often after cancellations that fell within the allowed timeframe. The customer service experience is frequently criticized for being unresponsive, with automated replies failing to address specific concerns. While some customers may have had successful bookings, the overwhelming sentiment indicates a lack of trust and frustration, suggesting that the company needs to improve its communication and refund processes to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
329
value
308
shipping
238
returns
281
quality
295

We monitor reviews for authenticity

Qatar
1 review
1 helpful vote
Follow Silvia L.
Unfollow Silvia L.
Share Review
Report Review

Terrible experience
March 19, 2018

I booked a 2 ways flight to Qatar and received the confirmed e-ticket.
My first way was ok. When I had to return, I found out in the airport that I have no booking and in the System it shows that the return flight was cancelled by Rehlat after 3 days I bought and received confirmation of the ticket.
Of course no one informed me Pior reaching the airport that my ticket was canceled.
Hopefully they will provide better service when it comes to refund

Date of experience: March 19, 2018
Social T. — Rehlat Rep
over a year old

Dear Silvia,

Greetings from Rehlat Online Services,

I have sent you a Private Message, request you to kindly respond so that we can resolve this issue with you.

Thank You.

Regards,
Customer Delight Team
Rehlat

Kuwait
1 review
0 helpful votes
Follow Arun k.
Unfollow Arun k.
Share Review
Report Review

Good customer service
March 20, 2018

When I contacted customer support for ticket date change, their agents were good & help me to choose flight on new travel dates. Price are less when compared to other websites. Good customer service & keep doing the good work.

Date of experience: March 19, 2018
Social T. — Rehlat Rep
over a year old

Dear Arun,

Greetings from Rehlat

Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Rehlat

Egypt
1 review
1 helpful vote
Follow edrees m.
Unfollow edrees m.
Share Review
Report Review

It is very good combination between smart site and App and very professional customer service and problem solving

Date of experience: March 11, 2018
Social T. — Rehlat Rep
over a year old

Dear Edrees,

Greetings from Rehlat

Thank for your kind words of Appreciation.

Thank you for trying Rehlat, we would request you surely try another transaction with us.

Have a nice day!

Thank you.

Regards
Team Rehlat

Saudi Arabia
1 review
0 helpful votes
Follow mohammed a.
Unfollow mohammed a.
Share Review
Report Review

I have been using Rehlat for the last 4 years and i could find any travel solution from their website. The website also user friendly and any internet beginner can use it professionally. The only comment i do have is to include some more flights like Air India Express. Moreover the price is very competitive. Great experience with Rehlat. Thanks

Date of experience: March 9, 2018
Social T. — Rehlat Rep
over a year old

Dear Mohammed,

Greetings from Rehlat

Thank you for your Valuable feedback, we are proud that you are a part of Rehlat's Family.

Looking forward to serve you better & Happy Booking with Rehlat!

Thank you.

Regards
Team Rehlat

India
1 review
1 helpful vote
Follow Pradeep y.
Unfollow Pradeep y.
Share Review
Report Review

Best offers
March 8, 2018

Last month I booked a ticket from dubai to India. I got very good discount and cashback. Thank you rehlat for your services and offers.

Date of experience: March 7, 2018
GB
1 review
1 helpful vote
Follow Mariam A.
Unfollow Mariam A.
Share Review
Report Review

I had some unexpected circumstances that forced me to change my flight reservation many times, nevertheless, the Rehlat team replied to all my emails and calls and helped me to change flight date several times till finally things worked out and I had a safe flight back.

Date of experience: March 7, 2018
Social T. — Rehlat Rep
over a year old

Dear Mariam,

Greetings from Rehlat

Thank for your kind words of Appreciation.

Thank you for trying Rehlat, we would request you surely try another transaction with us.

Have a nice day!

Thank you.

Regards
Team Rehlat

Saudi Arabia
2 reviews
1 helpful vote
Follow Mohammad I.
Unfollow Mohammad I.
Share Review
Report Review

Hi i am frequently booking using rehlat.com
I always get cheapest price and also getting discount
I am recommending you use this website only one time and make sure you will come again and again.
Thanks rehlat

Date of experience: March 7, 2018
Social T. — Rehlat Rep
over a year old

Dear Mohammad,
Greetings from Rehlat

Thank you for your Valuable feedback, we are proud that you are a part of Rehlat's Family.

Looking forward to serve you better & Happy Booking with Rehlat!

Thank you.

Regards
Team Rehlat

AE
1 review
0 helpful votes
Follow Marwan F.
Unfollow Marwan F.
Share Review
Report Review

I and my family are extremely delighted to book our airline tickets using Rehlat.com website.

We also started telling our friends and relatives about it.

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Marwan,

Greetings from Rehlat
Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Team Rehlat

AE
1 review
0 helpful votes
Follow Mohammed I.
Unfollow Mohammed I.
Share Review
Report Review

Excellent
March 7, 2018

Best Website For flight ticket booking
Cheapest ticket price and also huge discount on flight bookings
I had Recieved full refund for cancelled ticket many times and refund were Recieved in Karam plus wallet instantly
On time response from customer support
At last very happy with the service

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Mohammed,
Greetings from Rehlat

Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Rehlat

Bahrain
1 review
0 helpful votes
Follow Eman A.
Unfollow Eman A.
Share Review
Report Review

Rehlat is Fast in sending the tickets and they always gave very great price.
I got with them very good deals and hope in the future also that they will remind in good prices

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Eman,
Greetings from Rehlat
Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Rehlat

Kuwait
1 review
0 helpful votes
Follow Serag B.
Unfollow Serag B.
Share Review
Report Review

I used to book my flights with Rehlat.com, it's my favorite site, and I usually benefit from their coupons and their Karam discount system.One day, there was a problem with my payment, I quickly communicate with the customer service center and they responded to me very quickly, and In less than 5 minutes the problem was resolved as best as possible. A second time, I wanted to change the date of my flight, and they also responded to my email very quickly and I was able to get my flight changed without any problems with the airline company.

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Serag,

Greetings from Rehlat

Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Rehalt

Qatar
1 review
9 helpful votes
Follow Nafeer A.
Unfollow Nafeer A.
Share Review
Report Review

It was a very nice experience, booking with Rehlat. I booked a ticket from Doha to Karachi through Rehlat awailing a good discount coupon, even more cheaper than airline offering. Got the ticket at an instant. Hope Rehlat will keep posting more coupons from time to time.
Earlier there was a error in receiving promo code from Rehlat, that was also rectified immediately by their efficient staff.
I have a small suggestion, please Rehlat allow Qatari Riyal (QAR) as a currency for booking, as for online purchase, we are being charged a percentage for converting it to KWD, AED or SAR.
Thanks for the valuable support.

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Nafeer,
Greetings from Rehlat

Thank for your kind words of Appreciation.

Thank you for trying Rehlat, we would request you surely try another transaction with us.

Have a nice day!

Thank you.

Regards
Team Rehlat

AE
1 review
8 helpful votes
Follow Qasim M.
Unfollow Qasim M.
Share Review
Report Review

Made a booking for my wife from Abu Dhabi to Islamabad only to realize that the date i had booked was beyond the deadline for my wife's immigration exit from UAE. Contacted the helpline through email, within 2 hours i got a callback from their customer service and within 3 hours the booking was cancelled, amount refunded to rehlat wallet( karam) without any deductions for cancellation and a new booking (on a different airline btw) was made which proceeded smoothly. Their customer service agent Mr. Hafeez sheik was very professional and helpful throughout and there were no hiccups in payment processing for both the bookings. So all in all this is a very good start and my next booking will be through rehlat as well. I hope they keep up this level of service.

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Qasim,

Greetings from Rehlat

Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Team Rehlat

Saudi Arabia
1 review
1 helpful vote
Follow qashif m.
Unfollow qashif m.
Share Review
Report Review

Excellent
March 6, 2018

I booked many tickets with Rehlat they give me excellent service regarding tickets jeddah to Lucknow and Jeddah to Delhi. Every flight they give low fare I am supprise so thats why I highly recommend flight book with Rehlat

Qashif Muztaba

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Qashif,

Thank for your kind words of Appreciation.

Thank you for trying Rehlat, we would request you surely try another transaction with us

Thank you.

Regards
Team Rehlat

Bahrain
1 review
0 helpful votes
Follow Gopalakrishnan R.
Unfollow Gopalakrishnan R.
Share Review
Report Review

Excellent service
March 6, 2018

Best website for cheapest Air fares. Always we will get good offers also. Good service and response.

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Gopal,

Greetings from Rehlat

Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Team Rehlat

AE
1 review
0 helpful votes
Follow RAMZAN C.
Unfollow RAMZAN C.
Share Review
Report Review

Every online ticketing portal need good customer support, if don't have good customer support second time nobody not issue the tickets, but regarding about Rehlat it is a very good and useful portal and application, and great customer support with sudden reply, they giving more value fir there customers, so i am supporting Rehlat and referring everybody Rehlat

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Ram,

Thank for your kind words of Appreciation.

Thank you for trying Rehlat, we would request you surely try another transaction with us.

Have a nice day!

Thank you.

Regards
Team Rehlat

Sadanand B.
AE
1 review
0 helpful votes
Follow Sadanand B.
Unfollow Sadanand B.
Share Review
Report Review

Good and fast action from service team has helped me to change by flight in minutes.
I was amazed with follow up and effectiveness in completing the requested service.

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Sadanand,

Greetings from Rehlat

Thank you for your Valuable feedback, we are proud that you are a part of Rehlat's Family.

Looking forward to serve you better & Happy Booking with Rehlat!

Thank you.

Regards
Team Rehlat

AE
1 review
0 helpful votes
Follow Mohammed s.
Unfollow Mohammed s.
Share Review
Report Review

One of the Best Travel website, easy to use, last minute booking, discounted fares, Quick response from customer support, & the list goes on.

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Mohammed,

Thank you for your Valuable feedback, we are proud that you are a part of Rehlat's Family.

Looking forward to serve you better & Happy Booking with Rehlat!

Thank you.

Regards
Team Rehlat

AE
1 review
0 helpful votes
Follow Raghavendra N.
Unfollow Raghavendra N.
Share Review
Report Review

Best service
March 6, 2018

I am really happy using Rehlat. The benefit from rehlat is the best and the customer care is very much supportive and they will solve the issue with I seconds. I hope the service continues the same. Thanks Rehlat

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Raghavendra,

Greetings from Rehlat

Thank you for your valuable feedback and in case you need any support, please let us know.

Looking forward to serve you better & Happy Traveling!

Thank you.

Regards
Team Rehlat

AE
1 review
0 helpful votes
Follow Ahmed M.
Unfollow Ahmed M.
Share Review
Report Review

I always gurantee booking flights and hotels with the best price ever from all of travel applications and websites, even the airlines themselves they dont have the same price as Rahalat

Date of experience: March 6, 2018
Social T. — Rehlat Rep
over a year old

Dear Ahmed,
Thank for your kind words of Appreciation.

Thank you for trying Rehlat, we would request you surely try another transaction with us.

Thank you.

Regards
Team Rehlat

From the business

Flights & hotels online booking at Rehlat with great deals and discounts. Lowest price guaranteed on over 1,000+ airlines, 100,000+ hotels worldwide.


rehlat.com
Roseboom, NY, United States