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The overall reputation of the company reflects significant dissatisfaction among customers, primarily due to persistent issues with refunds and unreliable booking confirmations. Many customers report lengthy delays in receiving their money back, often after cancellations that fell within the allowed timeframe. The customer service experience is frequently criticized for being unresponsive, with automated replies failing to address specific concerns. While some customers may have had successful bookings, the overwhelming sentiment indicates a lack of trust and frustration, suggesting that the company needs to improve its communication and refund processes to enhance customer satisfaction.
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Thank you for refunding on karam mail. Thank you team for initiating refund on mail wallet. Thank you rehlat
Hello Pradeep,
Me and my family are very pleased with your services:)
Again thank you for your quick service Pradeep
Thanks,
Kumar
Abhishek helped me in my issue very well, I was facing issue to confirm hotel booking which failed, he helped me
Ticket has been confirmed swiftly. Balanced has been reversed in 24 hours.
Great customer service and client support.
Best offers on flight and hotel bookings.
I got a free ticket with club karam, will refer my friends and family members
Using this website almost since it's launch and have found amazing quality for price deals time and time again.
Thank you Rehlat.
First I wished there was anything below 1 star to select. They don't even deserve that star which I am compelled to choose.
I bought a ticket for my son back in January 2022. Unfortunately my son tested positive at the day of his flight. The ticket was from Pegasus booked through Reheat. Its May 23,2022 and yet I have not received any refund. Pegasus refused any contact and referred the issue to Reheat. Rehlat keeps telling me to have patience in their rare replied to many emails. Never recommend this agent.
As mostly ofyou already know the refund process with Rehlat is taking so long time if you didn't follow up with them it will take longer than usual thanks to Anji one of the customer service agent he was concerned about this and he already arrange for me the refund. Thanks to him
تم الغاء الحجز بنجاح و كان سهلا جدا
حيث انهم اخبروني سيتم تحويل المبلغ خلال فترة اسبوعين و هي من اجراءات البنك.
ساحاول الحجز مرة اخرى في المرات القادمة بالطبع.
I need to change the schedule of my vacation. Saikiran was so helpful to make adjustment to my current package and rescheduled it as needed. He was very helpful and customer oriented. Thanks once again.
Am glad to get advance confirmation number from your agent Mr. Sai Kiran which was easier to complete my checkin process
Thanks for the help.
Thank you to Anji for assisting me with a refund request for a hotel booking made. Excellent customer service.
GO AWAY FROM THIS COMPANY
THE WOREST EVER
GOOO AWAAAY
THEY ARE TRAP.
IM WRITTING THIS WHILE IM WAITING CONFIRMATION FOR OUR TICKET AND WE ARE JUST 5 HOURS AWAY FROM THE TRAVEL TIME AND DIDNT GOT THE CONFIRMATION!
I BOOKED THE TICKET AFTERNOON AND THEY TOOK ALL MONEY. BUT NO CONFIRMATION FOR THE TICKET.
NOW IT IS 9 HOURS SONCE I BOOKED AND WE HAVE 5 HOURS ONLY TO GO TO THE AIRPORT AND NO TICKET ISSUED YET.
CUSTOMER SERVICE ARE THE WOREST ON EARTH.
GOOO AWAY FROM THIS REHLAT COMPANY.
AGAIN NEVER DEAL WITH THEM
THEY ARE THR WOREST EVER.
Dear Mohamed,
Apologies for the inconvenience. Please share your booking details through a direct message on twitter, FB or IG to check and resolve at the earliest.
Regards
Customer Delight Team
I bough ticket from them then they took the money two times And they don't send me the ticket and they didn't answer to my rmails.
Dear Wesam,
We didn't receive the payment for your booking.
Regards
Customer Delight Team
موقع رحلات حلو للحصول على خصومات رابعة للفنادق ورحلات طيران مع ارخص السعر
توجد فيها شايلة يمكن لكم ان تستفيد منها
Rehlat will give more discounts, will get cheap flights to boom and even hotels also too cheap to book. Rehlat has spin weel in which will get reward points
Best Site for Flight deals, Receied cashback on Flight Booking... Nice Customer Service. Thanks Team.
I had a bad experience after booking the flight with Rehlat in Oct'2021 but now have received my refund after 6 months, Would appreciate that team took time but have looked into issue and gave my money back.
Would rate them 5 STAR rating ever after 6 months duration they cared about their customers
Good customer support and i had a very quick response and felt very happy with the service i had. Good and Satisfied
Good services and reasonable price and excellent customer support and easy ticket booking as users friendly.
Answer: Same thing here! I see lot of complaints here of the same nature. They seem to be scammers! Holy hell. Will complain to the Police here straight away
Answer: Dear zarina r, Greetings from Rehlat! I really apologies for the inconvenience caused, request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability. Thank you. Regards, Customer Delight Team
Answer: Dear Karim, Greetings from Rehlat. We have over 100,000 customers who book with us. Yes, we agree some of our customers had to unfortunately face issues which we are really apologetic for but be rest assured your details, money and transactions are safe with Rehlat. Rehlat is now considered one of the fastest growing online travel company in the Middle East. In case you come across any type of issue, feel free to drop an email at [email protected]/ message on FB / we are available for you. We are improvising our support services constantly and we thank users like you, who help us to serve you better and keep improvising our services. We look forward to onboard you as our customer. Thank You. Regards, Customer Delight Team.
Answer: Dear Mubashira, Hope you received the refund. Regards Customer Delight Team
Answer: Dear Ahmed, Hope you received the refund. Regards Customer Delight Team
Answer: Dear Ahmed, Hope you received the refund. Regards Customer Delight Team
Flights & hotels online booking at Rehlat with great deals and discounts. Lowest price guaranteed on over 1,000+ airlines, 100,000+ hotels worldwide.


Dear Ashraf,
Apologies for the inconvenience. Request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability.
Regards
Customer Delight Team