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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Easily purchased, quick delivery, and best of all the cover fits great.
Excellent experience!
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Call to order a grill guard and was told it would ship in 10 to 14 days. It's not expected to ship till 12/4/23. Hunting seasoning will be over by the time I can get it installed. I wanted it for this season. Very disappointed with this and will most likely not buy anything else from realtruck.
Called and asked extensive questions about the item I was considering and representative was very patient and thorough in answering my questions. Made not one but two sales, I'll be back.
It was wonderful doing business. The product is great.
Ordered on 10/23/23 it said will be shipped 3-4 days, then another ship date 10/31/23, and then 11/04-23.
Just would of like an accurate date, and not misled.
I like the cover I ordered, but shipping and tracking the shipment was sketchy at best. The product appears to go through numerous carriers before I received it. I needed to contact Real Truck to verify when I could expect the shipment. Maersk couldn't find a tracking number, but Real Truck could. I am working out of state and needed a firm delivery date, to be home to receive the cover. Love the cover, didn't care for the run around with shipping.
I have purchased several add-ons for my 2020 Toyota Tundra TRD Pro. Everything arrived on time or early and without shipping damage. If I had a question, I would call Real Truck and they quickly answered my questions. The entire experience was great.
Your customer service department was excellent.
Did my order for me through chat. Answered a few
Questions and it was done. Also the company called
To make sure order was correct and gave me an estimated ship date. I purchased seat covers
Thank you
Great quality cover, fast delivery, spoke to a representative on the phone who assisted me with the purchase, and also gave me a discount very stratified, up to now
Everything just as promised. Gentleman on the phone answered all my questions. And delivery came just as promised.
Easy to order very knowledgeable people. Received when promised
Called them directly to ask specific questions about bed rails on my Tacoma. Gentleman was very informative and professional.
I ordered via phone. Product arrived on time.
Installation took about 30 minutes. No issues.
Quality appears to be top notch. But, I've had it less than a month, so I can't speak to durability.
Good product, good price and quick delivery. There is nothing else to add.
From ordering to receiving to installing it was an easy process with plenty of support from Real truck
Mud Flaps were good fit, took longer than expected. Metal clips needed custom bending to fit over thick adhesive pad area.
Tonneau cover is replacement and haven't had chance to remove or install yet
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

