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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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I called the site to get a few things answered about the Huskie floor mats. JB answered my questions and placed the order for me. Excellent job. Thank you
Alexander helped us with our purchase and we are very satisfied customers.
Called and spoke to sales person about specific product to make sure I had correct part number. Delivery was fast. Arrived 1-2 days earlier than expected.
I needed help with a discount code, called up got fantastic service, placed the order and Boom, items were waiting for me in the driveway! Actually they arrived with 48 hours but felt faster. Would definitely order from them again
Bought this while away from my computer on my phone all my questions were answered and I pulled the plug
Had a chrome trim come off the passenger running bar. Took a couple of tries to get Real Truck to respond with what I wanted: but they came through like a champ and now the Tacoma is pretty once more.
Alex was very helpful and guided me through my issues with no rush or trying to upsale products.
Ordered bed cover Thursday and it arrived Saturday. Free shipping too.
Searching for a tonneau cover fir my 2021 tundra crewmax. Saw plenty of options on the website, got in contact and was given great pricing. End up with the Undercover ArmorFlex cover. Shipping was very quick. Ordered Wednesday and received it Friday. Can't beat that. Got it installed Friday night. So far so good. Cover looks great. Real good buying experience.
Called to verify delivery and representative was friendly and considerate. Ordered directly with the rep after delivery date meet our needs.
Jacklyn in customer service was very helpful and informative.
Product arrival was 1 day late per quoted delivery
Took a day off to assemble that didn't work out
Received product today. Went to install and all hardware associated with item were missing. This now is delayed for another 5 days as Jeff informed me it would not arrive u til next Wednesday. I would have thought it would be overnighted. Now I will need to take time off next week to install
The cover came in a plain box no factory identity The cover itself was and is filthy, dusty with water stains A return?
Anyway now I have to wait again.
Not a happy camper!
My order was delivered quickly, the pricing was great and the Husky floor mats are at least 10x better than the Toyota OEM ones! Love them, Thank you!
After telling me 10yrs. Warranty,And double checking,Still.10 yrs. Warranty For Truck Bed Cover.Now I have to pay around Two Hundred Dollars.To Fix It.
Chris was really helpful in finding the right product for my vehicle. He was very friendly and knowledgeable
Awesome customer experience. Had a question about application and it was answered in seconds with a smile over the phone
I needed to order a replacement cover for my tonneau cover and they were able to accommodate my order. I didn't have to buy a whole new cover.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members