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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Great customer service from Rudy & Ashley!Real Truck is the real deal
Great Customer service. Kevin's the best!He's patient And understanding!
Same as above it says it all. Your last request is a insult to my integerty who ever wrot that last is in a way calling me a liar this was a pleasent experence untill rean your last box of crap!
Great experience, very knowledgeable staff. My part shipped the same day.
Thank you for the 5 star service!
Call taker was very helpful. I was comparing the website prices with amazon prices. The website price was about $100 dollars more than the Amazon price. He was able to not only match the price, but gave me a better price. Great customer service
So far service was good and I will see how much time it takes to install it as soon as I get back home
Very good. Brandon clarified which wheel liner i needed.
Very good great experience top notch service very knowledgeable on products and quick service
I ordered a bed cover for my 2021 Tacoma, received it but didn't all parts for install. Here I am a week later and still waiting!
Bed mat does not fit right, terrible fit, and wrinkle. Would not recommend this product.
Very good and accommodating. And customer service.
Recently purchased a Gator truck bed cover. Customer service was very helpful with my selection.
Steve was great and very professional. Work done on time and very well.
I had a bad experience with these stepside that I ordered from Realtruck nearly all nuts from that stepside came loose. I had to weld them back on their.
Box arrived in perfect condition by Fed Ex. Instructions could be a little more specific for my Honda but it all went together easily and looks great!
Walked me through the details and answered all questions while providing various solutions.
I have to admit the gentleman on the phone was very helpful, answered. All my questions is, customer service was great. Helped with everything I needed and got my product to me very quickly.
Very helpful picking out a cover for my truck. Offered me a military discount as well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members