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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Very nice experience, expiation on attachment and its arriving 2 weeks early then quoted
I placed an order for a bed cover it wasn't going to get here in time. Called customer service to see if their was a way to get it sooner but it wouldn't. They help me with what product they have on hand and sent it to me in a few days and canceling my previous order was easy and they were very helpful.
When I called to order this item I was told I'd be able to get it by may 27th. I didn't receive a tracking number and called. Got the tracking number and was told it won't be in for an additional 2 days. I really need this item for a trip I was taking and now I won't have it. I feel as though I was lied to in order get me to make the purchase. Seriously will not recommend this company to anyone.
It was an easy and simple ordering experience. I received a tracking number the next morning.
The vendor was very professional! He explained to me all the difference on the options that I was looking for. I definitely recommend!
Fast and easy, friendly customer service. I definitely recommend this site for all your car and truck needs!
Real Truck has always has ben there when need anything for my trucks. Your staff is outstanding. Pricing fits my budget
A company that stands behind the products they sell. Only minor issues with the fit of the BAKFlip MX4 on my 2016 Ram 3500 4X4 Dually with a 8 foot bed. It covers the 3rd brake light and does not make contact with the cab. Customer service was a pleasure to work with to remedy the situation. Not sure I like the result, but it will work ok. I wish that it didn't cover the light but that's the way the cookie crumbles. I do love the cover and would buy it again. Very easy to install with a spray in bed liner.
I paid for a tonneau cover on May 20th ( money taken out ASAP) but got an email I will receive my order between June 14th and 17th. Really!
My experience was very quick and easy I would recommend it to anyone
Very helpful in answering all my questions. Good service.
Twice I have had orders cancelled for no reason. One rep doesn't know what or why another rep did what they did. No communication between them.
So far so good we'll see you when I get the product
Customer service representative was very helpful in placing my order and checked online prices for them to match.
It was very good, the person that helped me was very friendly and helpful to make sure I got what I wanted.
Hi Wayne, thank you for sharing your experience.
He knew what he was talking about, his price was what I saw on the Internet, and it has been shipped when he said it was going to be shipped
Hi Daniel, thank you for sharing your experience!
Ask for the item that i ordered and got it handled right then and no problems
Hello Gary, thank you for sharing your experience.
The salesman was very knowledgeable and even looked up my vehicle to answer my anchor attachment question.
Looking for the right products for your truck and having the right people assist you makes it all the better. Courtney B of the Real Truck team extended her help beyond the norm. Great asset to the company!
I called the order line to purchase side steps for a ram pickup.the salesman advised me the steps I was considering where not the best option for a snow climate. He gave me a better product at a close cost.the salesman was very nice and well spoken. I would definitely recommend to friends
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jeff, thank you for sharing your encounter.