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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Very satisfied with customer service save me save me about 10%
Thank you for sharing your shopping experience!
We're happy to hear that your order was a complete success!
Answered all my questions and was a tremendous help in getting what I needed
Glad we could offer our help!
Came fast. Roll up liner not quite square with front rail. When winding up, it wants to roll up off center. Came rolled up that way from manufacturer. Can't get it to roll straight unless you let one side get baggy. Already installed so I will live with it. Don't travel much with it rolled up.
Brent, we appreciate the feedback.
Very helpful, fast shipping, good fit, mossy oak looks great.
Thank you for sharing your shopping experience!
When I called with questions regarding fender flares and running boards the sales person was very helpful and placed the order. The product arrived in two days and is just what was needed.
Glad we could offer our help!
I'm not a Chat type person nor am I a big fan of On-Line ordering. However, I decided to give it a go. The Chat person I was linked to was very helpful and professional. I was able to get my questions answered quickly and concise. I felt so confident that I actually placed and order. My Chat partner also informed me that if my item didn't fit they would send a courier to pick it up. I don't have to ask for a Return Material Authorization form. How cool is that!
Over all, I'm feeling pretty confident.
We appreciate your support!
The representative was very helpful and courteous, and seamed to actually want to help me.
We appreciate the feedback!
Within minutes of calling Wayne did a great job in searching what I needed found it ordered done great customer support and answered a few other questions I had
Glad we could offer our help!
I was a little skeptical with such a low price, but with the guarantee I thought I would give it a try. Glad I did, arrived in three days including Sunday, installation was very easy and it looks great.
We appreciate the feedback!
Excellent Customer Support and Service on Top of an Excellent Deal. The service agents were all extremely knowledgeable, helpful and responsive all the way from product selection and purchase, to after purchase support, questions and my desire to make changes to my order before the product was shipped (a personal after-thought decision on my part to change the selection). Deal was great to start and then they made it even better for me to help me make my final decision, and be happy and confident in it that I made the right choices - including my Very FIRST Right Choice to look into, and go through RealTruck.com for my after-market truck needs!
The customer support reps and service agents were all spot on helpful and extremely fast and courteous in all of their responses and actions on chat, phone and email. What an unexpectedly extremely pleasurable experience overall! I will most certainly look here first for any additional after-market items I may be interested in for my truck!
We're happy to hear that your order was a complete success! (edited)
I spoke with a representative who was able to discount my item and save me a few bucks. Then before I even checked my email next I got notification that the item had already shipped. Very happy with Real Truck so far. Haven't install my item but hopefully that all goes well.
Thank you for sharing your shopping experience!
Easy to order, quick delivery, good quality. Very satisfied
Thank you for your support!
When i bought new Nissan truck I chatted with customer support and was told they didn't have $1000 bed cover because of new design of frontier but would be on website shortly. When i checked back month later it was on site so i ordered in Dec. With ship date of end of Jan. The day it was to ship i got e mail saying ship date moved to end of Feb. Then the day it was to ship in Jan., I got g e mail saying it was being out 2 more months to end of April. I would not do business with them again if they are going to be handling orders like this... I may not have truck by time I get my cover...
Hello Kenneth, we apologize for the long lead times and any miscommunication with the inventory. Due to the circumstances over the past 18 months, inventory is very fluid and we do our best to provide accurate information but inventory can change at any moment, even during the ordering process. That said, I am terribly sorry to hear about this frustrating experience you received. We are reviewing your case and will update you ASAP.
I discussed the product that I wanted to purchase. Sales representative was very helpful and knowledgeable about the product.
Thank you for sharing your shopping experience!
My personal salesman was very helpful. He worked with me to get the best price available including with other sellers! I will definitely be back!
Glad we could offer our help!
I got my order in two days as they
Said... the order was in good shape
I would definitely order from them
Again...
We appreciate your support!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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