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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Don did an excellent job on getting me what I was looking for. Thank you very much!
No one takes ownership for the problem. Just passes the customer on to a different person. Will never buy from you again!
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They have great customer service. I was a difficult client for them. I ordered, changed my mind, then ended up reinstating the original order and canalling the second one. It was a confusing mess because of me. They handled it with grace and politeness. I am a return customer of theirs for this reason!
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Dan, did a great job walking me through exactly what we needed. He made the process very easy.
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They where very helpful in picking out the right tonneau cover. They took the time to explain the differences.
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Was very easy. And I don't need to say anymore. This 50 character minimum sucks too
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I ordered by phone or a cash was my salesman was very informative and very easy to talk to got my order in 2 days thanks again
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Very polite easy to order very happy with the experience I had gentleman was very polite easy to order
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I was wanting a rubber truck bed mat and ran across this site searching the web. They gave me a great product at a great price and had it to me really fast. The mat was perfectly sized to my truck bed and exactly what I needed. I'm glad I stumbled across this company, and I will definitely be back if I need other accessories that they carry. Thanks!
Mike knew exactly what I was looking for and explained the ins and outs of the product in detail.
I leveraged chat to help ensure the right fit for the bed rack I was buying and Kip P. Was amazing.
I had questions about the seat covers I wanted for my truck. All the questions were answered via text and the representative made ordering easy. Thanks!
Simple and helpful service. Will definitely order from them again.
Very good sales person, very helpful, but was hoping for cheaper prices, hope product is as good as advertised
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It was quick and easy getting my running boards and speedy delivery with in three days
Have had trouble finding the fender flares I wanted for my pickup. They walked me through it and were very helpful. With definitely come back to do more business here.
This was exactly what we were looking for, for our project!
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I am very satisfied with the whole experience from the call to installing the running boards
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Rhino rack as advertised, very good! Spoke with a gentleman on the phone about whether it would fit my truck or not and it did like he said. I got the black ones and they look great on my black truck. They were not real hard to install, took me a couple hours!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, thank you for telling us about your shopping experience!