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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Good service muy Buen servicio jente muy amable gracias y Los recomendare a mis amigos
Jeremy Carter was my sales contact. He was very helpful and pleasant to work with. Now waiting for my order to arrive. Can hardly wait thank you Bill.
I want to unsubscribe and cannot find how and continue to receive way to many offers/messages.
Found what i wanted at a good price. Easy to order online.
So far bad my package seems to be lost and now two order numbers have been created.
Hello, we apologize that your order has not arrived yet. Unfortunately, we are unable to determine when a delay will occur or the cause of the delay with the shipper. Typically it can be due to weather or the area is short drivers. At this time I will keep an eye on the movement and take the necessary actions to get your item to you ASAP.
I ordered via chat after confirming vehicle and that stock was available. Order was cancelled a few days later due to no stock available. That's fair but I was willing to wait if they were would arrive sometime soon. I was told via email they didn't have an estimated arrival date. The site continues to sell the same item with an expected arrival date a week out after telling me they have no clue when they will actually have them.
I understand an item not being available but the site not being updated almost a week later to reflect that is misleading.
They were very helpful and had the best price.
The only thing is I never got notification that it was shipped then it showed up at the house.
So I never had a tracking number.
Other than that they were great.
I was impressed with their inventory and quick service... I'm very happy this this company and I will use them again
Very helpful and knowledgeable. Did not try to sell me anything else than what I was asking for.
Made the transaction very easy and like the product.
It will cover cargo area but looks too short I was okay with this but it's 1 1/8" wider in rear tailgate end so overhanging bed of truck in rear and looks poor
This is also much more shiny not matte like most covers
This was our second order within about two weeks and we were very impressed with the speed and accuracy of both orders. Will definitely use RealTrucks for any abs all future purchases!
I called in for a little help with my order and the service was great all the way through the process. The items I ordered were delivered within 2 days for the backflip and 3 days for the bed cover! Great fit and great look!
Placed my order and within 4 days it was delivered.the people was very knowledgeable of my needs.
I messed up and ordered the wrong set they were great to deal with in returning money and ordering me the right ones
I received email on 5-1 that said my covers would be delivered between 5-5 and 5-10, no covers, no update.
Hello Bob, we apologize that your order had not been received yet. We see that there was a one-day extension on the shipping date, they are expected to arrive on 5/11.
The buying experience was good and it shipped quickly but it is now 4 days late from the initial delivery date and I still don't have it.
Phoned in my order and the guy who I spoke with was very pleasant and knowledgeable about the product and helped me pick the best cover for my need. Cover shipped same day and arrived in perfect condition! Very pleased
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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