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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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I called on a holiday just because (thinking you would be closed) and was greeted and well taken care of. After placing an order a couple hours later received a shipping notification for 2 days away. I was to say the least pleasantly surprised.
Dale was a pleasure to work with knew exactly what I needed and it delivered as he said it would
The customer service department was very easy to reach and spoke to a real person. Made the order purchase simple and easy.
The staff at Weber Chevrolet were outstanding. They worked hard to get my truck and made the process as smooth as possible.
After speaking with dozens of vendors, I finally found a sales associate that was willing to think outside the box to help me find the product I needed for my truck.
Got my order processed and gave me a great price wonderful people to deal with
Talked to a real person was great and got delivered next day very happy
I wanted a few accessories for my Truck and looked locally and got some pricing. I came home to think about it and decided to look at RealTruck.com and I am very glad that I did. I found the items that I wanted and had priced locally and put them in my shopping cart. I then clicked to chat with a representative and someone responded right away. Within just a few minutes I was checking out and saving $100's. I get an email shortly the same day saying that my items were on the way. Couldn't be happier!
In my order I ordered 3 things same time 2 arrived and I think you are shipping the wrong mud flaps they said gmc instead of chevy my truck is a Silverado
When I spoke with the gentleman on the web site he asked for my shipping and then my billing address. I gave both and the hitch shipped to my billing address 2000 miles away. I will now have to get it back across the country.
Hello Jeffrey, I have reached out to you in regards to this error.
Kip was beyond helpful give that man a raise.he found me the truck cover I wanted with extraordinary efficiency.
Order went smooth, no complaints there. But, now where is it? I was told it should ship in 3-4 days and now day 19 and no word on shipping. Contacted company to start a ticket 4 days ago and no up date from them. We have a trip planned and want for rain and mileage purposes!
Chatted with customer service online to try to find my best deal for a Gator tonneau cover.
They gave me and extra $20 off sale price.
Great deal on a great product!
Placed my order on Friday for a tonneau trifold cover. The lady I spoke with was very professional and made the order process simple. Being it was memorial day weekend I figured I wouldn't receive until after the holiday. Came home Sunday from golf and the cover had already arrived! Awesome. Would highly recommend
Everything was fine except the guy I chatted with and he gave me a deal that I agreed with. Then he sends the wrong cover. I ordered a cover for a 2022 GMC 1500 short box with the multi-pro tailgate. According to the shipping information He sent me the cover for a standard box 6ft 6in. I have a short box 5ft 8 in. So now I have to go thru a bunch of garbage to send one back and then wait for the next one..
Person was helpful offering information between my two choices. Easy/quick purchase
Ordering was easy. Be sure to "chat" with the agent in the chat box, and it seems they can usually knock money off the advertised price of the item you want to buy.
Got text and email notifications about shipping time estimates almost immediately and I ordered on a holiday weekend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jesse, both Silverados and Sierras share the same part numbers. Everything should fit as it should. If you need assistance or have further questions please give us a call!