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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Although the sales staff was very busy, Greg was extremely helpful and took the time to review specs for the tonneau cover to ensure the right fit. He was also very friendly!
Talked with someone on online chat She was very helpful and helped get a lower price then listed. Disappointed even though i got a lower price after purchase i was sent an email from them with a 10% discount more then what I was originally offered.
Very easy to install and me and my wife are very happy with the quality of work thank you so much
I needed a new bed cover for my truck. I called and talked with a customer support person that made a few recommendations based on my needs. I placed the order and a couple days later I installed new tarp.
I was at the website looking for a hitch for my new Ford Maverick. I called the truck expert line to ask a couple of questions. Jeremy not only answered my questions, but handled my order. He was courteous, knowledgeable, and professional. My order arrived in three days and will be installed tomorrow.
I will definitely use RealTruck for future accessories for my new truck.
Card I always use was declined, because they have a high fraud rating, according to my credit card company, never had this issue with them in the past
I have been wanting a tri fold and this one fits the bill. Easy to install, lightweight, looks good.
The Realtruck representative gave me a great recommendation on the tuner for my truck. The tuner increased my performance and gas mileage beyond what I expected. Great job with the customer service and products!
Order was not like the pictures showed I ordered the bars that curved in at the end and when they came they only had a very slight bend at the ends I could of got the the straight bars for 40 dollars less and they would have looked the same. I talked to the rep when I ordered them and he said they would fit my truck. But when I got them and talked to the other rep they said that the ones with the big bends were not for my truck. They offered to to let me send them back but I didn't want to go to all the trouble so I just keep them.
I like the bars but if I had known what they really looked like I could have save some money by going with the other ones.
Didn't know what exactly to order, since the label was gone off the filter in the truck. Called and the representative was very helpful. I received the part in just a few days and fit perfectly. Thank you!
I called and spoke with Greg, He answered all my questions and help me complete my order fast.
I'll be back again! Thank you!
Very fast delivery, very easy to install! Was an overall great experience.
Shipped and received cover in 3 days. Watched videos to installed. Instructions in box not real detailed but enough to figure out. All parts were there. Fit great easy to install. 30 minutes to 45 if you take your time like me. The side seals will lay flat out in the sun after awhile. Great price and ordering through text was a breeze. On a Sunday no less. Would recommend this product.
Gerat experience, the person I was chatting with guaranteed I would receive my order by my requested date and gave me a discount.
Waiting for the delivery, I was happy with the online interaction, I was told 3 to 5 days for delivery.If you'd like to check back for a rating once I receive the product I'd be more than happy to give you an honest rating and opinion
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brannon, we apologize for any inconvenience this may have caused you. We take our customer's private information very seriously and have procedures put in place to reduce fraud occurences.