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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Love the running Boards but can't mount them No Bracelets where are they? Or when will I get them
Very easy to deal with fast shipping Great Experience
I recently used the live chat feature on the real truck site. The customer service rep Daniel D was a huge help. He helped me certify proper fitment for the items I was looking for, availability, and was even able to help me save money on the whole order. The whole chat lasted around 1.5 hours and Daniel took the time to go over all the available options and answer any product questions. A great experience all around.
Butch was excellent and got my return/new order taken care of in timely manner
Your rep was great and I purchased a soft roll up tonneau cover + a custome bed liner + an LED light stick + step up side rails. All good and arrived here in 2 to 4 days. Impressive!
First purchase with real truck. Used the chat option and the persons was very knowledgeable of both products I ordered and made the process seem simple. Can't wait to install my ne S&P cold air intake and newBAK Revolver X4S roll up tonneau cover.
Nick was very helpful he went above and beyond. He gave me all the information, and he had to hunt for it, for me to make a solid decision and purchase.
Product was not completely shipped and the portion that did show up was damaged
Thank you for your help and expertise and prompt delivery.
Navigation was easy to use to narrow down the search to exactly what I was looking for my truck.
My order was canceled the day before the parts were scheduled to arrive. No recommendation of a replacement or anything, just an email stating the order was canceled and they would be refunding the payment.
This is my second soft tonneau cover first lasted over 8 years until I sold the truck. Easy order processing and fast on time delivery.
I called because I needed a replacement part. Victor was very helpful in assisting me find the necessary information to figure out which model of cover I had and which exact part I needed. They provided clear information on how long shipping would take and the cost of the replacement part. The entire process was very quick and Victor's responses were timely and instrumental in resolving this matter.
Nemesis was the customer service representative that was assisting me with my order. She did a fantastic job in being patient and answering all my questions. Just waiting on the product to get here!
I spoke to a tech. And he made sure I ordered the right one. Service was great and shipping was fast. The part looks great!
Thanks
Very friendly and helpful
Now w as citing on product to check it out
I had to call so I could put payment on 2 separate cards. It only took a few minutes to place order and the representative was very nice and professional. The tonneau cover shipped same day and arrived in 3 days. I very happy with service. I just hope the install goes easy.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

